DECISION & ORDER
In an action to foreclose a mortgage, the defendant Kazi Helal appeals from an order and judgment of foreclosure and sale (one paper) of the Supreme Court, Queens County (Mojgan C. Lancman, J.), entered May 24, 2019. The order and judgment of foreclosure and sale, upon a decision of the same court dated March 7, 2019, in effect, granted those branches of the plaintiffs motion which were to confirm stated portions of the referees report and for a judgment of foreclosure and sale, denied the motion of the defendant Kazi Helal pursuant to CPLR 5015(a)(1) to vacate an order of the same court (Sally E. Unger, J.) dated June 18, 2018, granting the unopposed motion of JPMorgan Chase Bank, National Association, the plaintiffs predecessor in interest, inter alia, for summary judgment on the complaint insofar as asserted against him, to strike his answer, and for an order of reference, confirmed stated portions of the referees report, and directed the sale of the subject property.
ORDERED that the order and judgment of foreclosure and sale is modified, on the law, (1) by deleting the provision thereof, in effect, granting those branches of the plaintiffs motion which were to confirm stated portions of the referees report and for a judgment of foreclosure and sale, and substituting therefor a provision denying those branches of the motion, and (2) by deleting the provisions thereof confirming stated portions of the referees report and directing the sale of the subject property; as so modified, the order and judgment of foreclosure and sale is affirmed, without costs or disbursements.
JPMorgan Chase Bank, National Association (hereinafter JPMorgan), the plaintiffs predecessor in interest, commenced this action to foreclose a mortgage against, among others, the defendant Kazi Helal (hereinafter the defendant). In an order dated June 18, 2018, the Supreme Court granted JPMorgans unopposed motion, inter alia, for summary judgment on the complaint insofar as asserted against the defendant, to strike his answer, and for an order of reference. The plaintiff thereafter moved to confirm the referees report and for a judgment of foreclosure and sale. The defendant moved pursuant to CPLR 5015(a)(1) to vacate the order dated June 18, 2018. In an order and judgment of foreclosure and sale entered May 24, 2019, upon a decision, the court, in effect, granted those branches of the plaintiffs motion which were to confirm stated portions of the referees report and for a judgment of foreclosure and sale, denied the defendants motion, confirmed stated portions of the referees report, and directed the sale of the subject property. The defendant appeals from the order and judgment of foreclosure and sale.
“A party seeking to vacate an order or judgment entered upon his or her default in opposing a motion must demonstrate both a reasonable excuse for the default and a potentially meritorious opposition to the motion” (Wells Fargo Bank, N.A. v. Plaut, 206 A.D.3d 953, 955, 171 N.Y.S.3d 143; see CPLR 5015[a][1]; Bank of N.Y. Mellon Trust Co., N.A. v. Reyes, 205 A.D.3d 991, 992, 166 N.Y.S.3d 874). “A motion to vacate a default is addressed to the sound discretion of the court” (Vujanic v. Petrovic, 103 A.D.3d 791, 792, 961 N.Y.S.2d 210; see Wells Fargo Bank, N.A. v. Plaut, 206 A.D.3d at 955, 171 N.Y.S.3d 143). Although a court has the discretion to accept law office failure as a reasonable excuse for a partys default (see CPLR 2005), such defaults should not be routinely excused, and “mere neglect is not a reasonable excuse” (OneWest Bank, FSB v. Singer, 153 A.D.3d 714, 716, 59 N.Y.S.3d 480; see Bank of Am., N.A. v. Murjani, 199 A.D.3d 630, 631, 153 N.Y.S.3d 887).
Here, the Supreme Court providently exercised its discretion in determining that the defendants claim of law office failure did not constitute a reasonable excuse for his default in opposing JPMorgans motion. The defendants submissions essentially attributed the failure to oppose the motion to general confusion on the part of his counsel resulting from its busy legal practice (see Bank of Am., N.A. v. Murjani, 199 A.D.3d at 631, 153 N.Y.S.3d 887). Since the defendant failed to demonstrate a reasonable excuse for his default, we need not consider whether he offered a potentially meritorious opposition to the motion (see Wells Fargo Bank, N.A. v. Plaut, 206 A.D.3d at 955, 171 N.Y.S.3d 143; Bank of Am., N.A. v. Murjani, 199 A.D.3d at 631, 153 N.Y.S.3d 887). Thus, the court properly, in effect, denied the defendants motion pursuant to CPLR 5015(a)(1) to vacate the order dated June 18, 2018.
However, the Supreme Court should not have, in effect, granted those branches of the plaintiffs motion which were to confirm stated portions of the referees report and for a judgment of foreclosure and sale. “The report of a referee should be confirmed whenever the findings are substantially supported by the record, and the referee has clearly defined the issues and resolved matters of credibility” (Wells Fargo Bank, N.A. v. Yesmin, 186 A.D.3d 1761, 1762, 129 N.Y.S.3d 851 [internal quotation marks omitted]). Here, with respect to the amount due to the plaintiff, the referee based her findings on the affidavit of an employee of the plaintiffs loan servicing agent. That employee made assertions regarding the date of the defendants default and the total sum due to the plaintiff based on her review of business records. However, the business records themselves were not attached to the affidavit. Consequently, the assertions regarding the date of the defendants default and the total sum due to the plaintiff, without the business records themselves, constituted inadmissible hearsay (see id. at 1762–1763, 129 N.Y.S.3d 851; Nationstar Mtge., LLC v. Durane–Bolivard, 175 A.D.3d 1308, 1310–1311, 109 N.Y.S.3d 99; Bank of N.Y. Mellon v. Gordon, 171 A.D.3d 197, 208–209). Accordingly, the court erred in confirming stated portions of the referees report (see Wells Fargo Bank, N.A. v. Yesmin, 186 A.D.3d at 1763, 129 N.Y.S.3d 851; Nationstar Mtge., LLC v. Durane–Bolivard, 175 A.D.3d at 1311, 109 N.Y.S.3d 99).
The defendant contends that he was not provided notice of a hearing on the issues addressed in the referees report. “[A]s long as a defendant is not prejudiced by the inability to submit evidence directly to the referee, a referees failure to notify a defendant and hold a hearing is not, by itself, a basis to reverse a judgment of foreclosure and sale and remit the matter for a hearing and a new determination of amounts owed” (Bank of N.Y. Mellon v. Viola, 181 A.D.3d 767, 770, 122 N.Y.S.3d 55). “Where, as here, a defendant had an opportunity to raise questions and submit evidence directly to the Supreme Court, which evidence could be considered by the court in determining whether to confirm the referees report, the defendant is not prejudiced by any error in failing to hold a hearing” (id. at 770, 122 N.Y.S.3d 55).
DILLON, J.P., CHRISTOPHER, GENOVESI and VOUTSINAS, JJ., concur.