Terms of Use

1. Agreement to These Terms

These Terms of Use (the “Terms”) are a binding legal agreement between you (“you,” “your,” or “User”) and LAW.co, operated by Nead, LLC (“LAW.co,” “we,” “us,” or “our”), governing your access to and use of the LAW.co websites, software, applications, application programming interfaces, models, case-law database, and related services (collectively, the “Platform”).

By accessing or using the Platform, creating an account, or clicking to accept these Terms, you acknowledge that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. If you do not agree to these Terms, you must not access or use the Platform.

You represent that you are entering into these Terms on behalf of yourself and, where applicable, the law firm, legal department, or organization you represent (the “Firm”), and that you have the authority to bind that Firm. If you are using the Platform on behalf of a Firm, “you” includes that Firm, and the Firm is jointly and severally responsible for your compliance with these Terms.

2. Definitions

• “Account” means the credentialed access we issue to you or to your Firm to use the Platform.
• “Case Materials” means judicial opinions, dockets, statutes, regulations, citations, and other legal source materials made available through the Platform, together with metadata and derived materials such as summaries, holdings, issue lists, headnotes, and citation graphs.
• “Documentation” means the user guides, help-center materials, and technical documentation we make available for the Platform.
• “Firm” means the law firm, legal department, company, or other organization on whose behalf you use the Platform.
• “Order” means a subscription plan, order form, statement of work, quote, or in-product purchase flow describing the Platform features, seats, usage limits, term, and fees applicable to you.
• “Output” means any text, document, draft, summary, answer, citation, analysis, chart, classification, or other material generated, retrieved, or facilitated by the Platform.
• “User Content” means any documents, prompts, files, data, matter information, or other materials you submit to or process through the Platform, including client and confidential information.

3. LAW.co Is Not a Law Firm and Does Not Provide Legal Advice

The Platform is software that provides information-processing, drafting-assistance, search, summarization, automation, and workflow tools. Output is provided for use as a tool by qualified legal professionals exercising their own independent professional judgment. Output is not legal advice, is not a legal opinion, and must not be relied upon as such.

Nothing on the Platform, in any Output, or in any LAW.co communication creates an attorney-client relationship, a fiduciary relationship, or any duty of care owed by LAW.co to you, to your clients, or to any third party. Communications with LAW.co are not protected by the attorney-client privilege or the work-product doctrine by virtue of LAW.co’s involvement.

LAW.co personnel are not acting as your lawyers, are not supervised by you, and do not assume any of your professional obligations. Any assistance we provide with configuration, onboarding, training, or support is technical assistance only.

4. Eligibility — Licensed Legal Professionals Only

By accessing or using the Platform, you represent and warrant that you are one of the following:

• an attorney duly licensed and in good standing to practice law in your applicable jurisdiction(s);
• a law firm or legal department, or an entity that provides services to licensed legal professionals; or
• a paralegal, legal assistant, law clerk, or other staff member acting under the direction and supervision of a licensed attorney and within the scope of your authorized duties.

You further represent and warrant that:

• you are at least 18 years of age and have the legal capacity to enter into these Terms;
• you are using the Platform solely for legitimate professional, business, and internal legal-operations purposes, and not to obtain legal advice for yourself as a consumer;
• your use of the Platform complies with all rules of professional conduct, bar rules, court rules, and ethical obligations applicable to you and to your jurisdiction;
• you are not suspended, disbarred, or otherwise prohibited from practicing law, and you will notify us if that changes while you hold an Account; and
• you will not represent to any client, court, or third party that LAW.co is the source of legal advice or that LAW.co is responsible for any legal work product.

Publicly accessible portions of the Platform, including published Case Materials, may be viewed by the general public for informational purposes. Viewing those pages does not create an Account, does not entitle any person to legal advice, and does not change the fact that the Platform’s tools are licensed only to the professionals described above.

We reserve the right to refuse, suspend, or terminate access to any person or entity that does not meet, or that we believe in good faith does not meet, these eligibility requirements, at any time and without notice.

5. Professional Responsibility; No Unauthorized Practice of Law

You are, and remain at all times, solely and exclusively responsible for the practice of law and for all professional judgments, advice, work product, filings, and client communications associated with your use of the Platform. The Platform is a tool that assists you; it does not, and is not intended to, perform the practice of law on your behalf or on behalf of any client.

As a condition of using the Platform, you agree that you will:

• independently review, verify, edit, and approve all Output before relying on it, presenting it to a client or court, filing it, or otherwise acting upon it;
• verify the accuracy, completeness, currency, and authority of any legal citation, statute, regulation, case, rule, or factual statement contained in any Output, using an authoritative source;
• apply your own professional skill, judgment, and ethical obligations, including duties of competence, diligence, confidentiality, supervision, communication, and candor;
• comply with any duty in your jurisdiction to disclose to clients, courts, or others your use of artificial intelligence, and to obtain any consent that duty requires;
• maintain appropriate human supervision of the Platform, including supervision of non-lawyer staff who use it under your direction;
• ensure that your use of the Platform, and any disclosure of client or confidential information to the Platform, is permitted under applicable law, your engagement terms, and applicable rules of professional conduct, and that you have obtained any client consent that may be required; and
• not use the Platform to engage in, facilitate, or enable the unauthorized practice of law by you or any other person.

You assume all responsibility and risk for your use of the Platform and any Output, including any decision you make or refrain from making in reliance on the Platform.

6. Court Filings, Candor, and Citation Verification

You are solely responsible for compliance with Federal Rule of Civil Procedure 11, any analogous state rule, standing orders, local rules, and judge-specific orders governing the use or disclosure of artificial intelligence in submissions. LAW.co has no ability to know, and does not undertake to track, the requirements of any court in which you appear.

LAW.co is not responsible for, and disclaims all liability arising from, any sanction, adverse ruling, fee award, referral, bar complaint, malpractice claim, or reputational harm resulting from your submission of unverified Output.

7. Accounts, Firm Workspaces, and Administrators

You must provide accurate, current, and complete information when creating an Account and keep it updated. You are responsible for safeguarding your credentials and for all activity that occurs under your Account. You must notify us promptly at [email protected] of any unauthorized access or use. We are not liable for any loss arising from unauthorized use of your Account.

Accounts are issued to named individuals. Seats may not be shared, and credentials may not be transferred except as expressly permitted in an Order. We may verify seat counts and usage and may charge for excess usage in accordance with your Order.

Where the Platform is provisioned to a Firm, the Firm may designate administrators who can create, suspend, and remove user Accounts; configure retention, sharing, and security settings; access, export, and delete User Content associated with the workspace; and receive information about workspace activity. If you access the Platform through a Firm workspace, you acknowledge that the Firm — not you — controls that workspace and the User Content in it, and that we will follow the Firm’s instructions. Disputes between you and your Firm about access to a workspace are between you and the Firm.

You must implement reasonable account-security practices, including multi-factor authentication where offered, prompt deprovisioning of departing personnel, and protection of any API keys issued to you.

8. License and Access to the Platform

Subject to your continued compliance with these Terms and payment of applicable fees, LAW.co grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Platform and Documentation for your internal professional and business purposes during your subscription term. All rights not expressly granted are reserved by LAW.co.

You agree not to, and not to permit others to:

• copy, modify, distribute, sell, lease, sublicense, or create derivative works of the Platform;
• reverse engineer, decompile, disassemble, or attempt to derive the source code, model weights, prompts, or underlying technology of the Platform, except to the extent this restriction is unenforceable by law;
• access or use the Platform, Output, or Case Materials to build, train, fine-tune, evaluate, or improve a competing product, model, or service;
• benchmark the Platform or publish performance or evaluation results about it without our prior written consent;
• scrape, crawl, harvest, mirror, or bulk-download any portion of the Platform or Case Materials by automated means, except as expressly permitted in Section 17 or by our published robots directives;
• circumvent or interfere with any security, rate-limiting, watermarking, access-control, or usage feature;
• remove, obscure, or alter any proprietary notice; or
• resell, rent, time-share, or provide the Platform to third parties, or use it in a service-bureau or managed-service capacity, except as expressly authorized in writing by LAW.co.

9. AI-Generated Output; Accuracy Limitations; Your Verification Duty

The Platform uses artificial intelligence, machine learning, large language models, retrieval systems, and other automated processes. These technologies are probabilistic and imperfect. You acknowledge and agree that Output:

• may be inaccurate, incomplete, outdated, biased, or misleading, and may contain fabricated, “hallucinated,” or non-existent citations, authorities, facts, holdings, or quotations;
• does not constitute legal advice and is not guaranteed to be correct, current, or fit for any purpose;
• may vary between users, sessions, and queries even for identical inputs, and is not a substitute for authoritative legal research, primary sources, or the independent judgment of a licensed attorney;
• may not reflect the most recent decisions, statutory amendments, rule changes, subsequent history, or negative treatment of an authority;
• is not a substitute for citator or “good law” verification services, which the Platform does not purport to provide; and
• must be independently verified by you before any use.

The Platform may attribute confidence scores, quality indicators, or review statuses to Output. Those signals are internal heuristics offered for convenience only; they are not certifications of accuracy and do not reduce your verification duty.

10. Ownership and Use of Output

As between you and LAW.co, and subject to your compliance with these Terms and to the rights of third parties, LAW.co assigns to you its rights, if any, in Output generated for you from your User Content, so that you may use that Output for your professional purposes.

You acknowledge that Output is generated by probabilistic systems, that similar or identical Output may be generated for other users, and that LAW.co makes no representation that Output is unique, original, or protectable by copyright. Material generated solely by a machine may not be eligible for copyright protection in the United States.

You are responsible for confirming that your use of Output does not infringe or misappropriate the rights of any third party. This Section does not transfer any rights in the Platform, in Case Materials, in LAW.co-generated summaries published on public pages, or in any underlying models.

11. Case Law Corpus, Public-Domain Materials, and LAW.co Summaries

The Platform publishes and makes searchable a large corpus of judicial opinions and related legal source materials. Judicial opinions and other government edicts are generally in the public domain and are provided as an informational reference.

• Not official or certified. Case Materials are not certified copies, are not the official reporter, and may differ from the official text. They may contain transcription, optical-character-recognition, pagination, or formatting errors, and may omit subsequent history, corrections, withdrawals, sealing orders, or later-issued opinions.
• Coverage is incomplete. Coverage varies by jurisdiction, court, and year. Absence of a case from the Platform is not evidence that it does not exist, and presence is not evidence that it remains good law.
• Summaries are ours, and are machine-generated. Summaries, holdings, issue lists, topics, and procedural-posture descriptions displayed alongside opinions are generated by LAW.co using automated systems, are not authored or endorsed by any court, and are subject to Section 9. They must not be cited as authority or quoted as the language of the court.
• Our layer is our property. LAW.co-generated summaries, headnotes, classifications, citation graphs, embeddings, and compilation and arrangement of Case Materials are owned by LAW.co and licensed to you only as set out in Section 8. Public-domain source text is not claimed as ours.
• No bulk extraction. You may not scrape, mirror, redistribute, or bulk-download the corpus or our derived layer, or use it to train or evaluate any model, except under a separate written agreement.

Case Materials may include the names of parties, witnesses, counsel, and other individuals as those names appear in the public record. LAW.co does not add, verify, or update that information beyond the source document.

12. Corrections, Takedown, and Removal Requests

If you believe a document, summary, or record on the Platform is inaccurate, has been sealed, expunged, vacated, withdrawn, corrected, or should otherwise be modified, you may write to [email protected] with the case page URL, the specific text at issue, and any supporting documentation such as a court order.

We review requests in good faith and may correct, annotate, suppress from search indexing, or remove material at our discretion. We do not guarantee any particular outcome or timeline. We generally will not remove accurate reproductions of public judicial records absent a court order or applicable legal requirement, and we are not able to remove material from third-party sites, search-engine caches, or downstream republishers.

Nothing in this Section creates an obligation to monitor the corpus, an entitlement to expungement, or a promise that any record will remain available. We may add, change, or remove Case Materials at any time.

13. Third-Party Model Providers and Subprocessors

The Platform relies on third-party artificial-intelligence providers, cloud infrastructure, vector and database services, and other subprocessors to deliver functionality. Your prompts, User Content, and related data may be transmitted to and processed by those providers as necessary to generate Output and operate the Platform.

Your use of the Platform must also comply with the acceptable-use and usage policies of the underlying model providers, as those policies may change. We may change, add, or remove model providers and other subprocessors at any time, and different features may be served by different models with different characteristics, costs, and limitations.

LAW.co is not responsible for the acts or omissions of third-party providers, for their availability, or for changes they make to their models, pricing, or terms. Additional detail about categories of subprocessors is available in our Privacy Policy or on request.

14. Model Training and Improvement

We do not use your User Content or your Output to train publicly available foundation models. We may process User Content and Output as necessary to operate, secure, troubleshoot, and support the Platform, to enforce these Terms, and to comply with law.

We may create and use aggregated or de-identified data — for example, usage statistics, performance metrics, error rates, and feature-adoption measures — that does not identify you, your Firm, your clients, or any individual, for any lawful business purpose, including improving the Platform. Where features you affirmatively enable involve additional processing (for example, submitting feedback on a specific Output), we will describe that processing at the point of use.

Where a model provider’s terms permit us to elect no-training treatment for API traffic, we do so. We cannot, however, guarantee the internal practices of any third party.

15. Acceptable Use and Prohibited Conduct

You agree that you will not use the Platform to:

• provide, or hold the Platform out as providing, legal advice to consumers or the general public, or otherwise facilitate the unauthorized practice of law;
• represent to any person that Output is legal advice from LAW.co or that LAW.co is responsible for legal work product;
• violate any applicable law, regulation, court order, or rule of professional conduct, or infringe the rights of any third party;
• upload, submit, or process data that you are not authorized to disclose, or that violates any confidentiality, privacy, privilege, or contractual obligation;
• upload malware, attempt to gain unauthorized access to the Platform, other accounts, or other workspaces, or interfere with the integrity, security, or performance of the Platform;
• probe, scan, or test the vulnerability of the Platform, or conduct penetration testing, without our prior written authorization;
• use the Platform to generate content that is unlawful, defamatory, harassing, deceptive, or intended to deceive a court, tribunal, opposing party, or third party;
• use the Platform to impersonate any person or entity, to forge headers, or to misrepresent your affiliation;
• use the Platform to generate spam, mass unsolicited communications, or unlawful client solicitation;
• attempt to circumvent content, safety, or usage controls, including by prompt injection or by extracting system prompts or model configuration; or
• use the Platform in any manner inconsistent with these Terms, the Documentation, or any usage guidelines we provide.

We may, but are not obligated to, monitor use of the Platform and may investigate and take appropriate action, including suspension or termination, against any User who violates these Terms.

16. Prohibited High-Risk and Sensitive Uses

Without our prior written agreement, you must not use the Platform to process:

• classified, controlled unclassified, ITAR-controlled, or other government-restricted information;
• payment card data subject to PCI-DSS, or full financial-account credentials;
• biometric identifiers subject to state biometric-privacy statutes;
• information subject to the Gramm-Leach-Bliley Act, FERPA, or similar sectoral regimes; or
• data whose transfer or processing would violate export controls, sanctions, or data-localization law.

You must not use the Platform, or any Output, as the sole basis for any decision that produces legal or similarly significant effects on an individual without meaningful human review, or in any circumstance where failure of the Platform could reasonably lead to death, personal injury, or severe environmental or property damage.

17. API Access, Rate Limits, and Automated Access

If we make application programming interfaces available to you, your use is subject to these Terms, the Documentation, and any published rate limits, quotas, and authentication requirements. API keys are confidential, are issued to you alone, and must be protected and rotated as we direct.

You may not exceed published limits, run automated access at a volume or frequency that degrades the Platform for others, or use the API to replicate the Platform, extract the corpus, or create a substitute service. We may throttle, suspend, meter, deprecate, or change the API at any time, including on short notice for security or capacity reasons.

You are responsible for all activity conducted with your keys, including activity by your integrations, contractors, and downstream systems, and for ensuring that any application you build clearly identifies itself and does not present Output as legal advice.

18. Beta, Preview, and Evaluation Features

We may offer features identified as beta, preview, experimental, early access, or similar. Those features are provided for evaluation only, may be changed or discontinued at any time, may be less reliable or secure than generally available features, and may not be covered by any commitment we make elsewhere.

Beta features are provided “as is,” without warranty of any kind, and LAW.co will have no liability arising from your use of them. Do not use beta features in connection with client matters where failure would cause harm.

19. Your Content, Client Data, and Confidentiality

As between you and LAW.co, you retain all ownership rights in your User Content.

You grant LAW.co a limited, worldwide, royalty-free license to host, store, process, transmit, display, and create technical derivatives of User Content (such as embeddings, indexes, and format conversions) solely as necessary to operate, maintain, secure, support, and provide the Platform to you, and as described in our Privacy Policy.

You are solely responsible for your User Content and for ensuring that you have all rights, authority, and consents necessary to submit it to the Platform and to permit the processing described in these Terms and the Privacy Policy. You are responsible for complying with your own confidentiality, privilege, data-protection, and ethical obligations, including determining whether it is appropriate to submit particular client or confidential information to the Platform.

We will treat User Content as confidential and will not disclose it except: to subprocessors as described in Section 13; to your Firm’s administrators; as you direct; or as required by law, subpoena, or court order. If we are legally compelled to disclose User Content, we will, where legally permitted and practicable, give you notice so you may seek a protective order.

You must not submit User Content that you are prohibited from disclosing to a technology vendor, and you must not rely on the Platform as a system of record. Maintain your own copies.

20. Privilege, Ethical Walls, and Conflicts

LAW.co does not run conflicts checks, does not maintain ethical screens on your behalf, and has no knowledge of your client relationships. You are responsible for configuring workspace permissions, matter segregation, and access controls so that your use of the Platform does not breach an ethical wall or a confidentiality obligation.

While courts have generally recognized that disclosure to a technology vendor engaged to assist counsel does not waive privilege, LAW.co makes no representation that submitting material to the Platform preserves privilege or work-product protection in any particular jurisdiction or proceeding. You are responsible for making that assessment and for any consequences of waiver.

21. Data Security

We maintain administrative, technical, and physical safeguards designed to protect User Content against unauthorized access, use, alteration, disclosure, and destruction, including encryption in transit, access controls, and logging. Our safeguards may change as the Platform evolves.

You are responsible for security within your control: credential hygiene, device security, network security, user provisioning and deprovisioning, permission configuration, and the security of any system you connect to the Platform.

No method of transmission or storage is completely secure. LAW.co does not warrant that the Platform will be free of unauthorized access, and disclaims all liability for security incidents except to the extent caused by our gross negligence or willful misconduct.

22. Security Incidents and Notification

If we become aware of a security incident that has resulted in unauthorized access to or disclosure of your User Content, we will notify you without undue delay, describe what we know, and provide reasonable information to help you meet your own notification obligations.

You — not LAW.co — are responsible for determining whether you or your Firm must notify clients, individuals, regulators, bar authorities, or others, and for making those notifications. Our notice to you is not an admission of fault or liability. You must report any suspected compromise of your credentials or of the Platform to [email protected] promptly.

23. Data Retention, Export, and Deletion

We retain User Content for as long as your Account is active or as configured by your Firm’s administrators, and thereafter as needed to comply with law, resolve disputes, and enforce our agreements. Retention settings, where offered, are your responsibility to configure.

You may export User Content using the export features we make available. Following termination, you should export promptly: unless a longer period is stated in your Order or required by law, we may delete User Content thirty (30) days after termination or expiration. Backups and logs may persist for a commercially reasonable additional period before being overwritten.

We may retain aggregated or de-identified data as described in Section 14, and may retain records necessary for security, audit, tax, and legal-hold purposes.

24. Privacy and Data Protection

Our collection and use of personal information is described in our Privacy Policy. Where we process personal data on your behalf as a processor or service provider, that processing is governed by our data processing addendum, which is available on request and which controls over these Terms as to that processing.

You are the controller of personal data contained in your User Content. You are responsible for having a lawful basis for the processing you instruct, for providing required notices, for honoring individual rights requests, and for restricting transfers where required. If you require a data processing addendum, standard contractual clauses, or data-localization commitments, contact us before submitting regulated data.

25. Intellectual Property; Feedback

The Platform, including its software, models, prompts, design, text, graphics, logos, Documentation, and all related intellectual property, is owned by LAW.co or its licensors and is protected by intellectual-property laws. These Terms do not transfer any ownership of the Platform to you.

To the extent you provide feedback, suggestions, ideas, or improvement requests about the Platform, you grant LAW.co a perpetual, irrevocable, worldwide, royalty-free, sublicensable license to use and exploit them without restriction, attribution, or obligation to you.

26. Copyright Policy and DMCA Notices

We respond to notices of alleged copyright infringement under the Digital Millennium Copyright Act and may remove material and terminate repeat infringers. If you believe material on the Platform infringes your copyright, send a written notice to our designated agent that includes: your physical or electronic signature; identification of the copyrighted work; identification of the material and its location; your contact information; a statement of good-faith belief that the use is unauthorized; and a statement, under penalty of perjury, that the notice is accurate and that you are authorized to act.

Designated agent: Copyright Agent, Nead, LLC, c/o LAW.co, 1425 Broadway #22689, Seattle, WA 98112; [email protected].

You may submit a counter-notice as permitted by the DMCA. Note that judicial opinions and other government edicts are generally not subject to copyright.

27. Trademarks and Publicity

“LAW.co” and related names, logos, and marks are trademarks of LAW.co. You may not use them without our prior written consent, and you may not use them in a way that suggests endorsement of your services or that LAW.co is the source of legal advice.

We will not use your name, your Firm’s name, or your logo in marketing materials without your prior written consent, except that we may identify you as a customer in internal materials and to prospective investors or acquirers under confidentiality.

28. Subscriptions, Fees, Billing, and Auto-Renewal

Certain features of the Platform require payment. If you purchase a paid plan, you agree to pay all fees and taxes in accordance with the pricing and billing terms presented at the time of purchase or in your Order. Fees may be seat-based, usage-based, or both, and usage-based charges are measured by our records, which will be the authoritative source absent manifest error.

You authorize us and our payment processors to charge your payment method for all amounts due, and you agree to keep payment information current. Invoiced amounts are due on the terms stated on the invoice. Overdue amounts may accrue interest at the lesser of 1.5% per month or the maximum permitted by law, and we may recover reasonable collection costs.

We may change fees prospectively upon notice effective at the start of your next renewal term. Failure to pay may result in suspension or termination of access.

29. Taxes

Fees are exclusive of taxes. You are responsible for all sales, use, VAT, GST, excise, and similar taxes and duties associated with your purchase, other than taxes based on our net income. If we are required to collect such taxes, they will be added to your invoice. If you are exempt, provide valid documentation before billing.

30. Refunds, Cancellation, and Chargebacks

Except where required by law or expressly stated in your Order, fees are non-refundable and payments are not prorated, including for partial periods, unused seats, unused usage credits, or suspension or termination for your breach. Cancellation stops future renewals; it does not refund the current period. You retain access through the end of the paid period unless we terminate for cause.

If you believe you were billed in error, contact [email protected] within sixty (60) days of the charge. Initiating a chargeback without first contacting us is a breach of these Terms and may result in immediate suspension; you remain responsible for the disputed amount and any related fees.

31. Free Trials and Promotional Access

We may offer free trials, credits, or promotional access. Unless stated otherwise, trials convert to a paid subscription at the end of the trial period and your payment method will be charged unless you cancel before the trial ends. We may modify or end a trial or promotion at any time and may limit trials to one per person or Firm. Trial access is provided as described in Section 18 for beta features.

32. Support, Availability, and No Service-Level Commitment

We provide support through the channels described in the Documentation. Unless a service-level agreement is expressly incorporated into a signed Order, the Platform is provided without any uptime, availability, response-time, or throughput commitment.

We may perform scheduled and emergency maintenance, may modify or deprecate features, and may impose or adjust usage limits. We will use commercially reasonable efforts to give notice of materially adverse changes to generally available features, but notice is not guaranteed for security, legal, or third-party-driven changes.

33. Third-Party Services and Integrations

The Platform may incorporate or interoperate with third-party services, models, data sources, document management systems, and software. Your use of those third-party offerings is subject to their own terms, and LAW.co is not responsible for third-party services or for any acts or omissions of third-party providers.

If you enable an integration, you authorize us to exchange data with that service as needed for the integration to function. We do not endorse and are not responsible for the content, accuracy, security, or practices of any third-party site or service linked from or connected to the Platform, and a third party’s failure or discontinuation does not entitle you to a refund.

34. Suspension of Access

We may suspend your access, in whole or in part, immediately and without prior notice if we reasonably believe that: your use poses a security, legal, or operational risk; you are in breach of these Terms or the acceptable-use provisions; your Account is compromised; payment is overdue; or suspension is required by law or by a third-party provider. Where practicable we will notify you and, for curable issues, give you an opportunity to cure. Suspension does not relieve you of payment obligations for the suspension period unless the suspension was our error.

35. Term and Termination; Effect of Termination

These Terms remain in effect while you use the Platform. We may suspend or terminate your access at any time, with or without cause and with or without notice, including if we believe you have violated these Terms or do not meet the eligibility requirements. You may stop using the Platform at any time.

On termination: your license under Section 8 ends immediately; you must cease all use of the Platform; accrued payment obligations remain due; and User Content is handled as described in Section 23. Provisions that by their nature should survive — including the sections on not being a law firm, professional responsibility, court filings, AI Output, Case Materials, your content and confidentiality, intellectual property, fees and taxes, disclaimers, limitation of liability, indemnification, governing law and dispute resolution, the limitations period, and miscellaneous — will survive termination.

36. Disclaimer of Warranties

The Platform, Case Materials, and all Output are provided “as is” and “as available,” with all faults, and without warranties of any kind, whether express, implied, statutory, or otherwise. To the maximum extent permitted by law, LAW.co and its affiliates, licensors, and suppliers disclaim all warranties, including any implied warranties of merchantability, fitness for a particular purpose, title, accuracy, quiet enjoyment, and non-infringement, and any warranties arising out of course of dealing or usage of trade.

LAW.co does not warrant that the Platform, Case Materials, or any Output will be accurate, complete, reliable, current, error-free, uninterrupted, secure, or free of harmful components, or that the Platform will meet your requirements or produce any particular result. LAW.co makes no warranty regarding the legal sufficiency, validity, or correctness of any Output, that any authority remains good law, or that any Output is non-infringing. You assume all risk arising from your use of and reliance on the Platform, Case Materials, and Output. No advice or information obtained from LAW.co creates any warranty not expressly stated in these Terms.

37. Limitation of Liability

To the maximum extent permitted by law, in no event will LAW.co or its affiliates, officers, directors, members, employees, agents, licensors, or suppliers be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, clients, business opportunities, or for any damages arising from malpractice, ethics violations, bar discipline, sanctions, adverse rulings, missed deadlines, lost matters, or professional liability, however caused and under any theory of liability, even if advised of the possibility of such damages.

In no event will the aggregate liability of LAW.co arising out of or relating to the Platform or these Terms exceed the greater of (a) the total amounts you paid to LAW.co for the Platform in the twelve (12) months immediately preceding the event giving rise to the claim, or (b) one hundred U.S. dollars (US $100). The limitations in this section apply to all claims, whether based in contract, tort, negligence, strict liability, statute, or otherwise, and apply even if a limited remedy fails of its essential purpose. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

You acknowledge that the fees for the Platform reflect this allocation of risk, and that LAW.co would not provide the Platform on these terms without it.

38. Indemnification

You agree to defend, indemnify, and hold harmless LAW.co and its affiliates, officers, directors, members, employees, agents, licensors, and suppliers from and against any and all claims, demands, suits, proceedings, losses, liabilities, damages, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to: (a) your access to or use of the Platform, Case Materials, or any Output; (b) your User Content; (c) your violation of these Terms or any law or third-party right; (d) any professional advice, legal services, or work product you provide to any client or third party; (e) any claim that you engaged in the unauthorized practice of law or breached a professional, ethical, confidentiality, privacy, or fiduciary obligation; (f) any sanction, fee award, or disciplinary proceeding arising from your submission of Output to a court or tribunal; and (g) any claim by your client, your Firm, or any third party relating to your use of the Platform.

We will notify you of any claim subject to indemnification, and you will control the defense with counsel reasonably acceptable to us, provided that you may not settle any claim in a way that imposes an obligation or admission on LAW.co without our written consent. We may participate in the defense at our own expense.

39. Export Controls, Sanctions, and Anti-Corruption

The Platform is subject to U.S. export-control and sanctions laws. You represent that you are not located in, organized under the laws of, or ordinarily resident in a comprehensively sanctioned jurisdiction; that you are not a person on any U.S. restricted-party list or owned or controlled by such a person; and that you will not export, re-export, or make the Platform available in violation of those laws.

You agree to comply with the U.S. Foreign Corrupt Practices Act and other applicable anti-bribery and anti-corruption laws in connection with your use of the Platform.

40. U.S. Government End Users

The Platform is “commercial computer software” and “commercial computer software documentation” as those terms are used in 48 C.F.R. 12.212 and 48 C.F.R. 227.7202. U.S. Government end users acquire only those rights set out in these Terms, consistent with FAR and DFARS. Any use, duplication, or disclosure by the Government is subject to the restrictions in these Terms.

41. International Users

The Platform is operated from the United States and is directed to users in the United States. Its content — including U.S. case law and U.S.-oriented legal tooling — may not be appropriate or lawful in other jurisdictions. If you access the Platform from outside the United States, you do so on your own initiative and are responsible for compliance with local law, including any licensing, data-protection, and data-transfer requirements. You consent to the transfer and processing of your information in the United States.

42. Electronic Communications, Notices, and Consent to Contact

You consent to receive communications from us electronically, including by email and through the Platform, and you agree that electronic communications and records satisfy any legal requirement that a communication be in writing. You consent to the use of electronic signatures and agree that they have the same effect as handwritten signatures.

By providing a phone number, you consent to receive service and transactional calls and text messages related to your Account. Message and data rates may apply, and you may opt out of non-transactional messages at any time by replying STOP or following the unsubscribe instructions. Opting out of marketing does not stop service-related messages.

Notices to you may be given through the Platform or to the email address associated with your Account, and are effective when sent. Legal notices to LAW.co must be sent to Nead, LLC, c/o LAW.co, 1425 Broadway #22689, Seattle, WA 98112, with a copy to [email protected], and are effective on receipt.

43. Governing Law; Informal Resolution; Binding Arbitration; Class-Action Waiver

Governing law. These Terms and any dispute arising out of or relating to them or to the Platform are governed by the laws of the State of Arkansas, without regard to its conflict-of-laws rules, and by applicable U.S. federal law. The United Nations Convention on Contracts for the International Sale of Goods does not apply. The Federal Arbitration Act governs the interpretation and enforcement of the arbitration provision below.

Informal resolution first. Before initiating arbitration or any proceeding, the parties will attempt in good faith to resolve the dispute informally. You must send a written notice of dispute describing the claim and the relief sought to Nead, LLC, c/o LAW.co, 1425 Broadway #22689, Seattle, WA 98112, with a copy to [email protected]. The parties will confer for sixty (60) days from receipt. This period tolls any applicable limitations period and is a condition precedent to commencing arbitration.

Binding arbitration. Except for the carve-outs below, any dispute, claim, or controversy arising out of or relating to these Terms or the Platform — including its formation, breach, enforcement, interpretation, scope, or validity — will be resolved by final and binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, before a single arbitrator, with the seat, hearing locale, and place of any in-person proceeding in Benton County, Arkansas. The arbitrator may conduct proceedings by videoconference or on the papers. The arbitrator has exclusive authority to resolve threshold questions of arbitrability, and may award any relief available in court, limited by these Terms. Judgment on the award may be entered in any court of competent jurisdiction. Each party bears its own attorneys’ fees unless a statute or the arbitrator provides otherwise; administrative and arbitrator fees are allocated under the AAA rules.

Carve-outs. Either party may (a) bring an individual action in small-claims court in Benton County, Arkansas if it qualifies, and (b) seek temporary or permanent injunctive or other equitable relief in the state or federal courts located in Benton County, Arkansas to protect intellectual property, confidential information, or to prevent unauthorized access or misuse of the Platform. For any claim not subject to arbitration, or if the arbitration provision is held unenforceable, the state and federal courts located in Benton County, Arkansas have exclusive jurisdiction and venue, and each party consents to personal jurisdiction there and waives any objection based on inconvenient forum.

Class-action and jury waiver. You and LAW.co agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, coordinated, private-attorney-general, or representative proceeding. The arbitrator may not consolidate more than one person’s claims or preside over any form of a representative or class proceeding. You and LAW.co waive any right to a trial by jury.

Coordinated filings. If twenty-five (25) or more demands for arbitration raising substantially similar claims are filed by or with the assistance of the same counsel or coordinated entity, the parties will cooperate with the AAA to sequence the cases in staged batches of no more than fifty (50), with limitations periods tolled for unfiled cases.

Your right to opt out of arbitration. You may reject this arbitration provision by sending written notice within thirty (30) days of first accepting these Terms to [email protected] with the subject line “Arbitration Opt-Out,” stating your name, Account email, and intent to opt out. Opting out does not affect any other provision, including the governing-law, venue, class-waiver, and jury-waiver provisions, and will not adversely affect your relationship with LAW.co.

If the class-action waiver is found unenforceable as to a particular claim, that claim will be severed and litigated in the courts of Benton County, Arkansas, and the remainder of this Section will continue to apply.

44. Time Limit on Claims

To the maximum extent permitted by law, any claim arising out of or relating to these Terms or the Platform must be commenced within one (1) year after the claim accrues. Claims not brought within that period are permanently barred.

45. Changes to the Platform and to These Terms

We may modify, suspend, or discontinue the Platform or any feature at any time. We may also update these Terms from time to time. If we make material changes, we will update the “Last updated” date above and may provide additional notice by email or in-product. Material changes take effect no earlier than fourteen (14) days after posting, except that changes required by law, security, or a third-party provider may take effect immediately.

Your continued use of the Platform after changes become effective constitutes your acceptance of the revised Terms. If you do not agree, you must stop using the Platform and may cancel as described in Section 28. Changes do not apply retroactively to disputes that arose before they took effect.

46. Miscellaneous

Entire agreement and order of precedence. These Terms, the Privacy Policy, any data processing addendum, and any Order constitute the entire agreement between you and LAW.co regarding the Platform and supersede all prior agreements and understandings. In the event of a conflict, the following order controls: (1) a signed Order or master agreement; (2) the data processing addendum as to processing of personal data; (3) these Terms; (4) the Documentation. Any purchase-order or vendor terms you issue are void and of no effect.

Severability and waiver. If any provision is found unenforceable, the remaining provisions will remain in full force, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable. Our failure to enforce any provision is not a waiver of it.

Assignment. You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent; any attempted assignment is void. We may assign these Terms freely, including in connection with a merger, acquisition, reorganization, or sale of assets.

Independent contractors; no third-party beneficiaries. The parties are independent contractors; nothing creates a partnership, joint venture, agency, or employment relationship. These Terms create no third-party beneficiary rights, including for your clients.

Force majeure. We are not liable for any delay or failure to perform due to causes beyond our reasonable control, including acts of God, labor disputes, internet or utility failures, governmental action, cyberattack, and failures or changes of third-party providers.

Interpretation. Headings are for convenience only. “Including” means “including without limitation.” These Terms are drafted in English; any translation is for convenience and the English version controls. No rule of construction against the drafter applies.

47. Contact

Questions about these Terms may be directed to LAW.co at [email protected], or by mail to Nead, LLC, c/o LAW.co, 1425 Broadway #22689, Seattle, WA 98112.