This tragic case arises from the death of a seven-month-old infant. In 2017, Dr. Jeffrey Dubnow, an emergency room physician at the Captain James A. Lovell Federal Health Care Center (FHCC) in North Chicago, Illinois, was removed from his position as Chief of the Emergency Department because he decided to divert the ambulance transporting the infant to a better-equipped hospital nearby. After the child was pronounced dead upon arriving at the other hospital, the FHCC—a United States Department of Veterans Affairs (VA) hospital—initiated an investigation into Dubnows diversion decision. This investigation eventually resulted in his removal. Dubnow appealed this decision to a review board, which concluded that none of the grounds for his removal were supported. The agencys final reviewing authority, however, reversed the review boards decision, finding it to be “clearly contrary to the evidence.” Dubnow sought judicial review of this final agency action from the district court, which affirmed the VAs removal decision. Dubnow now appeals the district courts decision.
Because the VA failed to properly apply the deferential “clearly contrary to the evidence” standard when reviewing the boards decision to overturn Dubnows removal, we hold that the VAs decision was arbitrary and capricious and accordingly vacate the decision and remand this case for further proceedings by the agency.
I. Background
A. Factual Background
Dubnow is a board-certified emergency medicine physician who has practiced for over forty years. Beginning in October 2011, he served as the Chief of the Emergency Department at the FHCC in North Chicago, Illinois. The FHCC is a joint venture between the VA and the Department of Defense, providing medical services to veterans as well as active-duty members of the military and their families.
Dubnow received positive performance reviews during his tenure at the FHCC until he was removed from his position due to events that took place on April 29, 2017. At around 2:00 PM that afternoon, Joseph Carney, a technician in the Emergency Department, answered a call from the VA Police Dispatch. The dispatcher relayed that an ambulance was en route to the hospital from military base housing with a seven-month-old infant in full cardiorespiratory arrest. Carney spoke only to the dispatcher and was unable to communicate directly with the ambulance crew treating the child.
Carney conferred with Dubnow and another physician on duty, Dr. James Martin. Based on the limited information Carney relayed, Dubnow concluded that the most likely cause of the infants arrest was trauma. Concluding that the FHCCs Emergency Department was ill-equipped to handle pediatric trauma cases, Dubnow told Carney to direct the ambulance to nearby Lake Forest Hospital instead. Lake Forest Hospital, located a few minutes away from the FHCC, has a Level-II trauma center and is staffed with pediatric specialists. Carney relayed Dubnows instruction that the ambulance proceed directly to Lake Forest Hospital, but moments later (and as soon as the call had ended), noticed on a video monitor that the ambulance had already arrived at the FHCCs ambulance bay. Seeing this, Dubnow and his staff prepared to receive and treat the child. The ambulance crew, however, had already received Dubnows relayed instructions and immediately departed for Lake Forest Hospital, leaving the FHCC without any way for its staff to re-initiate communications. The child was unable to be resuscitated en route or at Lake Forest Hospital and was pronounced dead at 2:46 PM.
B. Procedural Background
Following the above-recounted incident, the VA initiated an investigation by an Administrative Investigative Board (AIB). As a result of this investigation, the FHCCs Director, Dr. Stephen Holt, terminated Dubnow, effective December 24, 2017. Five “charges” (three of which related to the incident on April 29, 2017, and two of which related to other conduct) constituted the basis of the termination decision.
Dubnow properly appealed his removal under 38 U.S.C. § 7461(b)(1), and the VAs Deputy Under Secretary for Health for Operations and Management appointed a Disciplinary Appeals Board (DAB) comprised of three senior VA physicians to consider the appeal, see 38 U.S.C. § 7464(a). The DAB conducted a three-day hearing during which it heard testimony from thirteen witnesses. At the conclusion of the hearing, the DAB issued a written decision finding that none of the five charges against Dubnow were supported and recommending that Dubnows removal be overturned.
In its decision, the DAB discussed a number of reasons for its finding that the AIBs decision was unsupported: that Lake Forest Hospital was only a few minutes away; that the ambulance crew was capable of providing the appropriate immediate care for resuscitation during transport; that the AIBs investigation forming the basis of the removal decision was defective in that it did not include interviews of or testimony from key witnesses to the April 29 events (including Dr. Martin, Carney, or the ambulance crew); that the nature of the communications between the Emergency Department staff and the ambulance crew was “not conducive” to a meaningful discussion of the patients state; that Dubnows intent was to transport the infant to the best facility as quickly as possible; that the decision to divert the ambulance met the community standard of care; that there was no information the ambulance crew could have provided the Emergency Department staff that would change the conclusion that Lake Forest Hospital was better equipped to treat the child; and that although the FHCC had equipment and staff that could have treated the patient, none of them were “battle-tested” as there had been no pediatric cases requiring advanced life support of any kind since Dubnow began his tenure there nearly six years earlier.
The DAB sent its findings to Steven Lieberman, the VAs Principal Deputy Under Secretary of Health (PDUSH) and the agencys final reviewing authority. See 38 U.S.C. § 7462(d)(4). The PDUSH remanded the case to the DAB, requesting further explanations as to why “diversion of the patient was acceptable, focusing on the fact that a fully trained, Board Certified ER physician should have been able to provide care to an infant,” and why it was acceptable for Dubnow to conclude that the childs cardiac arrest was related to trauma without any hands-on assessment of the child. The DAB addressed these requests and provided further analysis, but it did not alter its conclusions that none of the charges should be sustained and that removal was unwarranted.
Pursuant to his authority under 38 U.S.C. § 7462(d)(2), the PDUSH reversed the DABs decision only on Charge One (“Inappropriate Refusal of Care and/or Diversion”), finding it to be “clearly contrary to the evidence.” The entirety of the PDUSHs explanation reads:
The [FHCC] not only serves Veterans but also family members housed at the military base. As such, the FHCC is staffed and equipped to handle pediatric cases, and equipment necessary to handle a pediatric resuscitation was available. Additionally, [Dubnow] and other staff members on duty that day were Pediatric Advanced Life Support (PALS) certified, and as such, there was no need to divert the ambulance to another facility. The evidence shows [Dubnows] decision to divert the ambulance was not justified, and created a serious situation that negatively impacted patient care․ I find the egregiousness of the conduct as described in Charge One justifies the penalty of removal given the circumstances of this case.
Accordingly, the PDUSH reinstated Dubnows removal, now based solely on Charge One.
Dubnow sought review of the PDUSHs decision in the Northern District of Illinois, challenging it as arbitrary and capricious, an abuse of discretion, not in accordance with the law, unsupported by substantial evidence, and not conducted according to the required procedures. The court affirmed the VAs decision, essentially because it found there to be an articulated, rational basis for it, which, the court held, sufficed under an arbitrary and capricious standard of review.
Because the PDUSH rejected only the DABs findings as to Charge One (diversion of the ambulance), that is the only charge at issue on appeal. Before this Court, Dubnow now argues that the PDUSHs decision was arbitrary and capricious because it did not properly apply the “clearly contrary to the evidence” standard and because it did not evaluate his conduct against the community standard of medical care.
II. Discussion
Because the PDUSHs decision was the final decision of the VA in this action, we review that decision directly, with no deference to the district courts assessment. See Minnick v. Colvin, 775 F.3d 929, 935 (7th Cir. 2015). When reviewing the PDUSHs decision, we must reverse if we find it to be: “(A) arbitrary, capricious, an abuse of discretion, or otherwise not in accordance with law; (B) obtained without procedures required by law, rule, or regulation having been followed; or (C) unsupported by substantial evidence.” 38 U.S.C. § 7462(f)(2).
Importantly, the PDUSH himself was required by statute to take a deferential posture in his review of the DABs decision. The PDUSH is only permitted to reverse the DABs decision if he finds it to be “clearly contrary to the evidence or unlawful.” 38 U.S.C. § 7462(d)(2). Accordingly, the question before us invokes a layered standard of review: Was the PDUSHs decision (that the DABs decision was clearly contrary to the evidence) arbitrary and capricious or unsupported by substantial evidence?
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In urging us to answer in the affirmative, Dubnow advances two arguments. First, he argues that the PDUSH failed to apply the deferential “clearly contrary to the evidence” standard as required by statute. Second, he argues that the PDUSHs decision is deficient because it failed to evaluate his conduct against the appropriate community standard of medical care, which Dubnow claims is necessary when considering whether “a major adverse action” (here, his termination) is appropriate when it involves a “question of professional conduct or competence” (here, the diversion decision). See 38 U.S.C. § 7462(a). The VA disagrees with both of these arguments, of course, but also contends that Dubnow forfeited them by failing to raise them at the district court. We address the forfeiture question first, before turning to the merits of whether the PDUSHs decision was arbitrary and capricious.
A. Forfeiture
The VA argues that, as a preliminary matter, Dubnow waived both of his arguments on appeal because he failed to argue them at the district court. Because waiver is the “intentional relinquishment of a known right,” what the VA really argues is that Dubnow has unintentionally forfeited these arguments. See United States v. Jaimes-Jaimes, 406 F.3d 845, 847–48 (7th Cir. 2005) (discussing the difference between waiver and forfeiture). Terminology aside, we may dispose of this argument expeditiously.
Dubnow discussed the PDUSHs failure to apply the “clearly contrary to the evidence” standard throughout his opening brief at the district court. Indeed, this appears to have been the thrust of his entire argument at the district court, and, thus, we conclude that Dubnow has not forfeited it on appeal.
Dubnow also raised his argument about the community standard of medical care in his opening brief at the district court, albeit far less thoroughly than his “clearly contrary to the evidence” argument. Furthermore, as argued, the PDUSHs failure to examine whether Dubnows conduct met the community standard of care is really, at bottom, just an example Dubnow highlights in order to prove that the PDUSH failed to properly scrutinize whether the DABs decision was clearly contrary to the evidence—an argument that, again, he undoubtedly preserved. For these reasons, we conclude that Dubnow has not forfeited either argument.
B. Was the PDUSHs Decision Arbitrary and Capricious or Unsupported by Substantial Evidence?
1. Standard of Review
As discussed above, this case presents a knotty question due to the layered standards of review. We must decide whether it was arbitrary and capricious for the PDUSH to find that the DABs decision was clearly contrary to the evidence. We review this question de novo, giving no deference to the district courts decision. See Minnick, 775 F.3d at 935.
The first layer of review, under the arbitrary and capricious standard, is a familiar one. This standard has been described in many ways, but in all articulations it is deferential. Under it, we will disturb an agencys determination only if it lacks a “rational basis.” White Eagle Co-op. Assn v. Conner, 553 F.3d 467, 474 (7th Cir. 2009); see also Doran v. Wilkie, 768 F. Appx 340, 349 n.6 (6th Cir. 2019) (“[T]he arbitrary-and-capricious standard of 38 U.S.C. § 7462(f) ․ mirrors the standard of review of administrative actions under the Administrative Procedure Act” (citing 5 U.S.C. § 706(2))). Only if the agency relied on factors that Congress did not intend it to consider, failed to consider an important aspect of the problem, or failed to articulate a satisfactory connection between the facts found and the choice made will we find the agencys action invalid. Sierra Club v. U.S. Envt Prot. Agency, 774 F.3d 383, 393 (7th Cir. 2014); see also Motor Vehicle Mfrs. Assn of U.S., Inc. v. State Farm Mut. Auto. Ins. Co., 463 U.S. 29, 43, 103 S.Ct. 2856, 77 L.Ed.2d 443 (1983). We do not “reweigh evidence, resolve conflicts, decide questions of credibility, or substitute [our] judgment for that of the [agency].” Burmester v. Berryhill, 920 F.3d 507, 510 (7th Cir. 2019) (quoting Lopez ex rel. Lopez v. Barnhart, 336 F.3d 535, 539 (7th Cir. 2003) (per curiam)). Still, the agency must provide a “logical bridge” between the evidence and its conclusion. See Kastner v. Astrue, 697 F.3d 642, 646 (7th Cir. 2012) (quoting Craft v. Astrue, 539 F.3d 668, 673 (7th Cir. 2008)); see also State Farm, 463 U.S. at 43, 103 S.Ct. 2856 (noting that an agency “decision of less than ideal clarity” will be upheld “if the agencys path may reasonably be discerned” (citation omitted)).
On the other hand, the second standard of review layer—the “clearly contrary to the evidence” standard that the PDUSH was required to employ in reviewing the DABs decision—is far less familiar. In fact, the parties point to only one case that interprets the standard in this context, and the Courts own efforts to find other cases have proven fruitless. Because we find it to be well-reasoned, we adopt the interpretation proposed by the only court to have taken up this question.
In Savu v. United States, the district court took a plain language approach in interpreting this standard: “Given their plain and ordinary meanings, ‘clearly’ means ‘without doubt; obviously.’ And ‘contrary to the evidence’ means ‘conflicting with the weight of the evidence presented at a contested hearing.’ ” No. SA-18-CV-00993-JKP-ESC, 2021 WL 1615562, at *2 (W.D. Tex. Apr. 26, 2021) (quoting Clearly, Oxford Dictionaries, https://premium.oxforddictionaries.com/us/definition/american_english/clearly (last visited Mar. 25, 2022); Contrary to the Evidence, Blacks Law Dictionary (11th ed. 2019)). Combining the plain meanings of these two phrases, the Savu court ruled that the PDUSH could reverse the DABs decision as “clearly contrary to the evidence” only if the PDUSH showed that it would be obvious to an ordinary person that the DABs decision conflicted with the weight of the evidence. Id. We see no reason to depart from this straightforward approach here and therefore analyze the PDUSHs decision using this articulation of the “clearly contrary to the evidence” standard.
Layering these two standards on top of one another, we will vacate the PDUSHs decision if it did not articulate some rational basis for why the DABs decision obviously conflicted with the weight of the evidence.
2. The PDUSHs Failure to Apply the “Clearly Contrary to the Evidence” Standard
Dubnow argues that the PDUSHs decision was arbitrary and capricious because it reflects a failure to give proper deference to the DABs decision under the required “clearly contrary to the evidence” standard. We agree for two reasons.
First, the PDUSHs decision indicates that he failed to evaluate the question posed to him and thereby “fail[ed] to consider an important aspect of the problem.” Adventist GlenOaks Hosp. v. Sebelius, 663 F.3d 939, 942 (7th Cir. 2011).
The allegation in Charge One in its entirety reads as follows:
Inappropriate Refusal of Care and/or Diversion. Specification: On or about April 29, 2017, at approximately 2:01 p.m., you inappropriately refused care to and/or diverted a seven-month old [sic] infant in full cardiac arrest en route via ambulance to the [FHCC ED] to Lake Forest Hospital[,] which delayed potentially life-saving treatment. The infant was pronounced dead at 2:46 p.m. at Lake Forest Hospital.
In his four-sentence description of his findings, the PDUSHs conclusion appears to rest on his finding that “there was no need to divert the ambulance to another facility.” But whether there was a need to divert the ambulance is not at all the question the PDUSH, or even the DAB, was required to answer. The relevant question for the DAB was whether the diversion was appropriate; if so, Dubnows removal could not be sustained. But to conclude, as the PDUSH did, that treating the patient at the hospital was possible, or even appropriate, is not to conclude that diverting the ambulance to a better-equipped hospital would have been inappropriate. And, moreover, this is not the question the PDUSH was tasked with answering. Rather, the PDUSH was tasked with deciding whether the DABs conclusion on that question was clearly contrary to the evidence. As such, the PDUSHs conclusion that there was “no need” to divert the patient is two steps removed from the analysis Congress tasked him with performing under 38 U.S.C. § 7462(d).
More generally, even if we could conclude that the PDUSH found that diversion was inappropriate, the PDUSH appears to have substituted his judgment for the DABs, in explicit violation of the statute. In fact, the VA itself says as much, writing in its brief, “The charge was that Dubnows diversion of the ambulance was inappropriate; the Board found that it was not, and the PDUSH found that it was.” But, again, this is insufficient for the PDUSH to overturn the DABs conclusion. In order to overturn the DABs conclusion, the statute requires that the PDUSH find not only that diversion was inappropriate but also that any conclusion by the DAB to the contrary would appear to the ordinary person to be obviously against the weight of the evidence. Because it is entirely devoid of a discussion of the DABs numerous, detailed findings, the PDUSHs opinion contains no rational basis for such a sweeping conclusion.
The VA argues that the PDUSH did answer the appropriate question under the relevant standard because his opinion letter stated, “Upon careful consideration of the facts of the case, I do not concur with the Boards findings regarding Charge One as it is clearly contrary to the evidence,” and also cited the standard multiple times elsewhere. But “[m]erely parroting the standard without showing its application renders review of a DAB decision arbitrary and capricious.” Savu, 2021 WL 1615562, at *6. The PDUSH failed to grapple at all with any of the reasons the DAB advanced for overturning the charge against Dubnow.
The PDUSH need not mention or analyze every piece of evidence in the record. Cf. Terry v. Astrue, 580 F.3d 471, 475 (7th Cir. 2009) (per curiam) (noting that, in determining social security disability benefits, administrative law judges need not examine and discuss every piece of evidence). But when Congress explicitly directs that a DABs decision may only be reversed upon a finding that it was clearly contrary to the evidence, any such reversal should contain some analysis constructing a “logical bridge” between the evidence and the conclusion that the DABs finding was obviously against the weight of that evidence. See Kastner, 697 F.3d at 646. Merely listing a few reasons that support the conclusion opposite the DABs, without any discussion of the evidence relied on by the DAB, is not enough to meet this minimal bar. Accordingly, we conclude that the PDUSHs decision in this action was arbitrary and capricious.
3. The PDUSHs Failure to Evaluate Dubnows Conduct Against the Community Standard of Care
Dubnow also argues that the PDUSHs failure to evaluate his decisions on April 29, 2017, against the community standard of care provides an independent reason to vacate the PDUSHs decision. We decline to create such a broad rule stating that any failure by the PDUSH to evaluate a physicians conduct against the community standard of care renders the PDUSHs decision arbitrary and capricious. While one would expect that an analysis of the physicians conduct against the community standard of care would play a part (and perhaps even a substantial part) in the PDUSHs decision in a case such as this, which asks whether the physicians conduct was “inappropriate,” we decline to establish a rule that any decision lacking such an analysis is per se deficient.
Instead, we interpret this argument as simply putting forth another example of how the PDUSH failed to provide a rational basis for his decision. The DAB concluded that “[t]he community standard of care was met for the patient by the decision to redirect the ambulance,” and this conclusion appears to have played a predominant role in the DABs ultimate conclusion that Dubnows actions were not inappropriate. Because the PDUSH was tasked with evaluating whether the DABs findings were clearly contrary to the evidence, one would expect to see some discussion in the PDUSHs opinion of the DABs rather significant conclusion on this point. The total absence of any such discussion suggests that the PDUSH misunderstood his role as a deferential reviewer of the DABs findings.
To be sure, the evidence as to whether Dubnows actions met the community standard of care is, contrary to Dubnows assertions, mixed. For example, while the DAB did conclude that Dubnow met the standard of care, Dr. Holt (the Director of the FHCC) testified to the DAB: “We have all the equipment. We have the nursing staff trained to do this. We had the room available. Help me here. I dont understand how were not capable of doing pediatric emergencies.” In sum, a review by the PDUSH of the evidence regarding whether Dubnow met the standard of care may very well reveal that the DABs finding on the issue was clearly contrary to the evidence. But this does not excuse the PDUSH from meaningfully analyzing the evidence to determine whether this is, in fact, the case.
III. Conclusion
For the reasons explained above, we reverse the district courts decision affirming the VAs decision, vacate the VAs decision, and remand the action back to the VA for further proceedings in accordance with this opinion.
FOOTNOTES
1
. Before this Court, Dubnow has not contended that the PDUSH did not follow “procedures required by law, rule, or regulation.” See 38 U.S.C. § 7462(f)(2)(B).
Flaum, Circuit Judge.