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Margarita ZAYAS, Plaintiff-Appellant, v. ROCKFORD MEMORIAL HOSPITAL, Defendant-Appellee

United States Court of Appeals for the Seventh Circuit2014-01-30No. No. 13-2555
740 F.3d 1154

Summary

Holding. The appellate court affirmed summary judgment in favor of the Hospital on all three claims—national origin discrimination, age discrimination, and hostile work environment—finding insufficient evidence of discrimination and determining that the employer's stated reason for termination was legitimate and not pretextual.

Margarita Zayas, a 55-year-old Puerto Rican ultrasound technician, was terminated by Rockford Memorial Hospital in April 2011 after sending a series of disrespectful emails to her supervisor despite receiving multiple warnings. She sued alleging discrimination based on national origin and age, as well as a hostile work environment claim, all under federal employment discrimination statutes.

On the discrimination claims, Zayas could not establish her case under either direct or indirect proof methods. She failed to show that she met her employer's expectations at the time of termination, as her recent pattern of insubordinate behavior outweighed older positive performance reviews. Additionally, she provided no evidence of similarly situated non-protected employees who engaged in comparable misconduct without discipline. The supervisor's stated reason for termination—the inappropriate emails—was not shown to be pretextual.

Regarding the hostile work environment claim, Zayas could not demonstrate that the alleged incidents were connected to her national origin. Most of the incidents she cited had no relationship to ethnicity, and the few that might have were either isolated or initiated by Zayas herself. Even assuming other elements were met, the scattered complaints over her long employment did not establish the systematic harassment required for such claims.

Summary generated by law.co from the public-domain opinion. The opinion text itself is public domain.

Key issues

  • Whether age and national origin discrimination can be proven when an employee is replaced by a younger worker and coworker of different ethnicity
  • Whether prior satisfactory performance evaluations defeat an employer's legitimate, non-discriminatory reason for termination based on recent insubordination
  • Whether isolated workplace incidents lacking clear connection to protected characteristics constitute actionable hostile work environment
  • Whether an employer's stated reason for discipline is pretextual when unsupported by evidence of dishonesty

Procedural posture

The district court granted the Hospital's motion for summary judgment on all claims, and Zayas appealed.

Authorities cited

No cited authorities resolved to law.co cases yet.

Opinion

majority opinion

CUDAHY, Circuit Judge.

This matter concerns allegations of employment discrimination under Title VII and the Age Discrimination in Employment Act. Margarita Zayas worked for Rockford Memorial Hospital (the Hospital) as an ultrasound technician from November 1999 until her discharge in April 2011. Larry Griesman, Zayas’ direct supervisor, was responsible for hiring and terminating Zayas. Zayas is Puerto Rican and was fifty-five years old at the time of her termination, the oldest ultrasound tech at the Hospital. She brought both a national origin discrimination claim and a hostile work environment claim under Title VII, 42 U.S.C. § 2000e et seq., as well as an age discrimination claim under the Age Discrimination in Employment Act, 29 U.S.C. § 621 et seq.

Zayas was discharged for sending Gries-man a series of disrespectful emails, despite her supervisor’s warnings. In April of 2010, Griesman and a human resources employee held two meetings in which they warned Zayas about sending Griesman inappropriate emails. Thereafter, Zayas continued to write emails of the same nature, which caused Griesman to issue Za-yas a formal written warning on July 28, 2010. Disregarding informal and formal warnings, Zayas sent three more equally unprofessional emails to Griesman. Consequently, on April 22, 2011, Griesman discharged Zayas for sending emails that “were perceived as negative, unprofessional and disrespectful towards her managers and peers.”

Despite the insubordinate emails, Zayas contends that the Hospital terminated her because of her age and national origin. Zayas’ age discrimination claim is hardly supported, since it is based solely on the fact that she was the oldest technician in the department, and was replaced by a younger employee. Zayas provided no other evidence to support this claim. As for the national origin claims, Zayas offers a series of incidents in an attempt to establish discrimination and a hostile work environment:

(1) Griesman singled Zayas out in a meeting and said “you think everyone is out to get you;” (2) a co-worker “almost got physical with her” and told Zayas she should quit; (B) another co-worker posted a poem about “firing trouble” above Zayas’ locker; (4) on one occasion, Zayas walked into an office and all the other technicians got up and left; (5) several technicians called her “Maria” even though she asked them not to; (6) Zayas asked a co-worker if a patient received a Spanish translator and the co-worker responded by saying “if they are in this country, they need to learn to speak English;” (7) Zayas attempted to move an ultrasound machine, but a coworker obstructed her ability to move it; and (8) a co-worker exited a room without closing the door to which Zayas responded: “Why aren’t you closing the door? Is it because I am Puerto Ri-can?”

Zayas also cites satisfactory job performance appraisal scores for 2008 and 2009 as evidence of meeting her employer’s legitimate job expectations, contending that the emails were simply a pretext for discrimination.

The district court granted the Hospital’s motion for summary judgment on all three claims. We review the grant of summary judgment de novo, construing all facts and reasonable inferences in Zayas’ favor. Smiley v. Columbia Coll. Chi, 714 F.3d 998, 1001 (7th Cir.2013).

I.

We turn first to the discrimination claims. Zayas alleges discrimination on the basis of both her age and national origin. Plaintiffs may support these claims through a direct or indirect method of proof. See Martino v. W. & S. Fin. Grp., 715 F.3d 195, 201 (7th Cir.2013).

The direct method requires courts to inquire whether a rational juror could infer discriminatory intent from the direct and the circumstantial evidence in the record. Id. at 201-02. Zayas cannot rely on the direct method, since the record contains neither explicit declarations of a discriminatory motive nor sufficient circumstantial evidence for a rational jury to infer discrimination. With respect to her age, the only relevant circumstances are the fact that her replacement is a younger woman (as were all of Zayas’ co-workers), which is not sufficient on its own to establish an age discrimination claim. With respect to her ethnicity, Zayas’ evidence is similarly limited: she relies on a single derogatory comment about Spanish speakers made by Za-yas’ co-worker (rather than her supervisor) and on the fact that her replacement is white. On either ground, Zayas is a long way from being able to prove a discriminatory motive directly. See e.g., Adams v. Wal-Mart Stores, Inc., 324 F.3d 935, 939 (7th Cir.2003) (“circumstantial evidence ... must point directly to a discriminatory reason for the employer’s action.”).

Therefore, Zayas only asserts discrimination under the indirect method of proof standard. See McDonnell Douglas Corp. v. Green, 411 U.S. 792, 93 S.Ct. 1817, 36 L.Ed.2d 668 (1973). Under the indirect method, Zayas must establish a prima facie case by showing: (1) she is a member of a protected group; (2) she satisfied her employer’s legitimate job expectations; (3) she suffered an adverse employment action; and (4) similarly situated employees outside of the protected class were treated more favorably. Naficy v. Ill. Dep’t of Human Servs., 697 F.3d 504, 511 (7th Cir.2012). If these elements are met, the burden shifts to the defendant to introduce a legitimate, non-discriminatory reason for the employment action. Id. On rebuttal, the plaintiff must provide evidence demonstrating that the defendant’s stated reason is pretextual. Id. at 511-12.

It is undisputed that Zayas has satisfied the first and third prongs under the indirect method of proof: she is a member of a protected class, Puerto Rican and over the age of 40, and suffered an adverse employment action, termination. As for the second and fourth prongs, Zayas still lacks sufficient evidence to overcome summary judgment.

Zayas points to her 2008 and 2009 satisfactory performance evaluations as proof that she met the Hospital’s legitimate job expectations. Zayas’ reliance on these evaluations is misplaced. The question is not whether she ever satisfied the Hospital’s expectations, but whether she met the Hospital’s expectations at the time she was fired. See Peters v. Renaissance Hotel Operating Co., 307 F.3d 535, 545-46 (7th Cir.2002). Further, our analysis of an employer’s legitimate expectations does not merely consider whether a plaintiffs actual job performance was satisfactory — it is a much broader analysis, which allows fact-finders to consider factors such as insubordination and workplace camaraderie. See Fane v. Locke Reynolds, LLP, 480 F.3d 534, 540 (7th Cir.2007).

In any event, Zayas’ performance evaluations do not overcome the more recent disciplinary actions imposed on her. The record indicates that Griesman warned Za-yas, twice in the same month, about sending inappropriate emails. Nevertheless, Zayas continued to write emails of the same nature, which drove Griesman to issue a written warning. Zayas ignored that written warning and wrote an additional three equally unprofessional emails. Thus, the paper trail of emails, disregarding Griesman’s written warning, indicates that Zayas was not meeting her employer’s expectations in the year before her termination.

Finally, to satisfy the fourth prong of the McDonnell Douglas test Zayas must identify a similarly situated employee, who is not Puerto Rican, who engaged in the same behavior and was treated more favorably. The similarly situated employee must be “directly comparable to her in all material respects.” See Patterson v. Avery Dennison Corp., 281 F.3d 676, 680 (7th Cir.2002). Although “precise equivalence” is not required, a plaintiff still needs to show that a comparator employee was “treated more favorably by the same deci-sionmaker,” even though they were both “subject to the same standards of conduct” and engaged in similar, but not necessarily identical, conduct. Coleman v. Donahoe, 667 F.3d 835, 846-48, 850 (7th Cir.2012).

Zayas lacks evidence tending to show a similarly situated employee, who is not Puerto Rican or under the age of 40, that engaged in similarly unprofessional communications, and was not disciplined for it. Instead, Zayas makes broad assertions that she was treated differently because other ultrasound technicians were not “subject to similar harassment,” “singled out,” and “subjected to unwarranted discipline.” Such broad conclusions are insufficient to satisfy this prong of the test. See, e.g., Oest v. Ill. Dept. of Corr., 240 F.3d 605, 615 (7th Cir.2001)(“uncorroborated generalities are insufficient to support a Title VII claim”). Based on the absence of comparator evidence Zayas cannot establish a prima facie case for either of her discrimination claims.

Zayas further alleges that her disrespectful emails were a mere pretext for the Hospital’s discriminatory motives. She contends that a jury should assess the appropriateness of her emails and determine whether they were sufficiently inappropriate to justify her termination. Za-yas misconstrues the pretext inquiry. The pretext inquiry focuses on whether the stated reason for the adverse employment action is in fact the reason for it — not on whether the stated reason is accurate or fair. See e.g., Ransom v. CSC Consulting, Inc., 217 F.3d 467, 471 (7th Cir.2000)(“it is not ... the court’s concern that an employer may be wrong about its employee’s performance, or be too hard on its employee.”). Thus, it is irrelevant if Zayas’ emails were not egregious enough to justify her termination, as long as Griesman believed they were. Zayas offered no evidence to show that Griesman lied about his reaction to the emails. Therefore, we have no trouble finding that Zayas’ emails were not a pretextual basis for her termination.

For the foregoing reasons, Zayas has not met her burden under the indirect method of proof standard, and summary judgment is affirmed as to both discrimination claims.

II.

Zayas also alleges that she was subjected to a hostile work environment. To establish a prima facie case for a hostile work environment claim, she must show: (1) that she was subject to unwelcome harassment; (2) the harassment was based on her national origin; (3) the harassment was severe or pervasive so as to alter the conditions of her work environment by creating a hostile or abusive situation; and (4) there is a basis for employer liability. See Lucero v. Nettle Creek Sch. Corp., 566 F.3d 720, 731 (7th Cir.2009).

As the district court held, Zayas’ hostile work environment claim fails on the second prong of this test, even if we assume that the other three are met. “[Alleged harassment must be sufficiently connected to race before it may reasonably be construed as being motivated by the defendant’s hostility to the plaintiffs race.” Beamon v. Marshall & Ilsley Trust Co., 411 F.3d 854, 863-64 (7th Cir.2005) (internal citations omitted). Zayas has not shown a sufficient connection between her national origin and the incidents she complains of. In fact, only two of the incidents that she offered into evidence have any relation whatsoever to her national origin.

The first incident involved a coworker who, referring to a patient who only spoke Spanish, commented to Zayas that people in the United States need to learn English. Though the remark may have been insensitive, the district court correctly found that this was an isolated incident that occurred two years before Zayas’ termination and was derogatory to non-English speaking immigrants, rather than Puerto Ricans specifically. Moreover, Griesman responded to the situation by immediately addressing the matter with the employee who made the comments. Ironically, in the only other incident related to her national origin, it was Zayas herself who made her Puerto Rican heritage an issue, by asking a co-worker: “Why aren’t you closing the door? Is it because I’m Puerto Rican?”

The rest of Zayas’ allegations lack any clear connection to her national origin. While such a connection does not have to be explicit, there must be some connection, for “not every perceived unfairness in the workplace may be ascribed to discriminatory motivation merely because the complaining employee belongs to a racial minority.” Id. at 863. In light of the scant evidence in the record relating to this claim, we have no trouble holding that any hostility directed at or felt by Zayas was not connected with her ethnicity.

Though the foregoing is sufficient to affirm the district court with respect to the hostile work environment claim, we also note that Zayas’ arguments fail the third prong of the test. To satisfy this prong, Zayas must show that her workplace was both objectively and subjectively hostile. Harris v. Forklift Sys., 510 U.S. 17, 21, 114 S.Ct. 367, 126 L.Ed.2d 295 (1993). Unlike the subjective element, it is difficult to show that the harassment was objectively “severe or pervasive as to alter the conditions of the victim’s employment and to create an abusive working atmosphere.” Hardin v. S.C. Johnson & Son, Inc., 167 F.3d 340, 345 (7th Cir.1999). Zayas offers only a short and exhaustive list of allegedly hostile occurrences over her long employment at the Hospital. This list falls short of showing the kind of systematic discriminatory behavior that hostile work environment claims require. See e.g., Filipovic v. K & R Express Sys., Inc., 176 F.3d 390, 398 (7th Cir.1999).

Although Zayas cites a number of hostile incidents, none of them were related to her national origin, nor were they objectively severe enough to survive summary judgment. The district court correctly noted that, although Zayas’ coworkers did not like her, it was likely the result of “workplace pettiness,” not her Puerto Ri-can origin. Thus, the district court’s grant of summary judgment on the hostile work environment claim is affirmed.

III.

Despite Zayas’ many claims, there is insufficient evidence to find that her termination was based on anything but the many disrespectful emails she sent to Griesman. As a result, the district court properly granted summary judgment in favor of the Hospital with respect to all three claims. Accordingly, WE AFFIRM.