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PLANTERS COTTON OIL COMPANY v. WESTERN UNION TELEGRAPH COMPANY

Supreme Court of Georgia1906-11-09
126 Ga. 621

Summary

Holding. The court affirmed the directed verdict in favor of Western Union, holding that the plaintiff failed to present sufficient evidence that the message was actually delivered to the defendant for transmission, as the stenographer could not reliably establish he was communicating with a Western Union agent.

Planters Cotton Oil Company sued Western Union Telegraph Company for failing to transmit and deliver a telegram. The plaintiff's manager telephoned a message from his home to his office stenographer, who then claimed to have telephoned it to Western Union. The stenographer testified that he called a number, someone answered claiming to represent Western Union, and he dictated the message. However, the stenographer could not identify the person on the other end of the line, did not recognize the voice, and had no direct knowledge that he was actually connected to a Western Union office or speaking with a company employee.

The court held that the plaintiff failed to establish that the message was ever actually delivered to Western Union for transmission. The stenographer's testimony that someone on the telephone claimed to be from Western Union constituted hearsay and was insufficient to prove the defendant received the message. Without evidence of delivery to the defendant or its agent, the defendant could not be held liable for the message's failure to reach its intended recipient.

Summary generated by law.co from the public-domain opinion. The opinion text itself is public domain.

Key issues

  • Whether receipt of a message by a telegraph company is a prerequisite to liability for failure to transmit
  • Whether hearsay statements over a telephone are sufficient to establish agency and delivery to the defendant
  • What evidence is required to prove a message was received by a telegraph company when delivery occurs via telephone

Procedural posture

The trial court directed a verdict for the defendant at the close of the plaintiff's evidence, the trial court denied the plaintiff's motion for a new trial, and the plaintiff appealed the judgment.

Authorities cited

No cited authorities resolved to law.co cases yet.

Opinion

majority opinion

Atkinson, J.

This was an action for damages arising from an alleged failure of the Western Union Telegraph Company to transmit and deliver a message. "Under the view we take of the cáse, the controlling question is as to whether or not the defendant ever received the message from the plaintiff for transmission. If the defendant did not receive the message for transmission, of course it could not be held liable for any damage to the plaintiff on account of the failure to communicate the matter to the person for whom the message was intended. It appeared on the trial that Mr. Wallace, who was manager for the plaintiff, desiring to- send a message to Eavenel & Company of New York, being at his residence, telephoned the message to the stenographer in his office, who reduced it to writing. The stenographer testified that he “wrote it off and telephoned it to the Western Union office.” The stenographer also testified that it had been their “custom to deal with the defendant over the telephone. The place of business of the plaintiff is . . about 2 or 3 miles from the office of the defendant. We received and sent all messages over the telephone, and at the end of the month the defendant would send a bill.” The message intended to be sent was a reply to a message from Eavenel & Co., which the stenographer testified he “had received over the telephone from the Western Union office.” The stenographer testified further: “When I called up the telephone, I asked for the Western Union Telegraph Company’s office. On such occasions I always ask, Us that the Western Union office?’, and they say, ‘Yes,’ and I say, ‘This is the Planter’s Cotton Oil Company. Take a message,’ and they take it down and repeat it over to me. After taking down the message, he repeated it back to me, and it was all right.” The same witness further testified: “I know Mr. Tetrea, Mr. Deas, and Mr. Britton, who are employed in the Augusta office of the Western Union Telegraph Company. On the day I sent this message to Bavenel & Co. I did not talk to Mr. Tetrea about the message, nor to Mr. Britton, so far as I know. I don’t know who it was I telephoned the message to. I called up the telephone, ■and the person at the other end said that was the WesternUnion Telegraph Company. Except the statement that came to me over the ’phone that day, I didn’t know that the party answering worked for the Western Union Telegraph Company. . .1 didn’t recognize the voice that answered the telephone that day. It was a voice that I was not accustomed to as coming from the telegraph office. The person seemed rather slow in taking the message, and I knew it was not Mr. Tetrea, because he was very swift in taking down a message, and I had to repeat.it over one or two times.” The foregoing is substantially the evidence offered by the plaintiff, referring to the delivery for transmission of the message. The defendant introduced several witnesses, but they did not strengthen the plaintiff’s case on that point. Among them were the employees of the defendant who were on duty at the time it is claimed by the plaintiff the message was telephoned from the office of the plaintiff to the office of the defendant, and each of them testified that he did not receive the message over the telephone. Upon the conclusion of the evidence, the court directed a verdict in favor of the defendant. The plaintiff made a motion for a new trial, which was overruled, and the plaintiff excepted, assigning error upon that judgment.

There was not sufficient evidence to support a verdict for the plaintiff. The stenographer attempted to deliver over the telephone the message intended to be transmitted. He did not see or ■otherwise recognize the person to whom he was speaking over the telephone, and it was impossible for him to say in fact that he was conversing with the agent of the defendant. He did not know even that he was talking into any telephone in the office of the defendant. His whole information upon that point was based upon hearsay evidence, which, although admitted without objection, was incompetent to prove the fact. See Eastlick v. Southern Ry. Co., 116 Ga. 48. The telephone operator may not have connected him with the Western Union office. If such connection was in fact made, the higher and better evidence would have been the testimony of the operator of the telephone company. There is no proof that tbe person who answered the plaintiff’s agent at the other end of the line was the defendant’s agent. The sayings of that person, under the repeated rulings of this court and the well-settled law, would not be admissible against the defendant until the fact of agency had been established. There was nothing, therefore, to show that the plaintiff’s stenographer communicated with either the telegraph office or any agent of the defendant in that office. The plaintiff wholly fails to show a delivery of the message to the defendant, and there is no theory upon which the defendant could be held responsible for the damages claimed.

Judgment affirmed.

All the Justices concur.