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Casillas v. Gerstenfeld

2026-08-26

Summary

Holding. The court of appeals affirmed in part, reversed in part, and remanded on appeal, and affirmed on cross-appeal. On appeal, the court reversed the trial court's ruling that OED was not required to disclose the overpayment type and its consequences, and reversed rulings that certain eligibility notices and wrong-program overpayment notices contained sufficient individualized reasons. On cross-appeal, the court affirmed that OED must halt collection efforts after a finding of good cause for a late hearing request, affirmed that partial Spanish translation without notice of untranslated content violated due process for certain Spanish readers, and affirmed that the two-notice system claim was moot.

This case involves challenges to Oregon Employment Department (OED) procedures for notifying unemployment benefit recipients about alleged overpayments. Six claimants sued OED, alleging that its notices violated their due process rights under the Fourteenth Amendment. The claimants received unemployment benefits during the COVID-19 pandemic and were later notified that they had been overpaid and that OED would seek to recover those funds. The claimants argued that OED's notice system was constitutionally deficient because it failed to provide essential information needed to understand and challenge the agency's decisions.

The core dispute centered on what information must be included in overpayment notices to comply with due process. OED classified overpayments into different types (A, B, and F) that determined whether recovery was possible, what collection methods could be used, and whether the debt could be waived. However, OED's notices did not disclose which type had been assigned to each claimant's overpayment. Similarly, some notices provided only generic statements of ineligibility rather than specific facts explaining why the claimant was denied benefits. Separately, claimants who could read Spanish but not English faced confusion when notices contained partial Spanish translations of boilerplate language but left individualized findings entirely in English.

Summary generated by law.co from the public-domain opinion. The opinion text itself is public domain.

Key issues

  • Whether due process requires unemployment notices to disclose the type of overpayment and its legal consequences
  • Whether notices must contain individualized factual reasons rather than generic legal conclusions
  • Whether partial bilingual notices create unconstitutional confusion for Spanish-only readers
  • Whether continued collection efforts violate due process after a good-cause finding on a late hearing request
  • Whether a claim challenging the two-notice system is moot when the agency has voluntarily transitioned to a one-notice system

Procedural posture

The trial court granted summary judgment in favor of OED on some claims and in favor of the claimants on others; both parties appealed and cross-appealed the resulting judgment.

Authorities cited

Opinion

majority opinion

No. 796 August 26, 2026 389

IN THE COURT OF APPEALS OF THE

STATE OF OREGON

Gloria CASILLAS,

Kristina Onshus-Womble, Momo Hurley,

Dawn Thompson, Felix Valadez, and Kelly Chudler,

Plaintiffs-Appellants

Cross-Respondents,

and

Jameka GIBSON,

Plaintiff

Cross-Respondent,

v.

David GERSTENFELD,

in his official capacity as Director of the

Oregon Employment Department,

Defendant-Respondent

Cross-Appellant,

and

OREGON EMPLOYMENT DEPARTMENT,

Defendant

Cross-Appellant.

Multnomah County Circuit Court

22CV18836; A184620

Eric L. Dahlin, Judge.

Argued and submitted October 28, 2025.

Kelsey Heilman argued the cause for appellants-crossrespondents. Also on the briefs were Emily Teplin Fox,

Oregon Law Center, and Divine Zheng.

Colm Moore, Assistant Attorney General, argued the

cause for respondent-cross-appellant and cross-appellant.

Also on the briefs were Dan Rayfield, Attorney General, and

Benjamin Gutman, Solicitor General.

No appearance for cross-respondent.

390 Casillas v. Gerstenfeld

Jane L. Moisan and People’s Law Project filed the brief

amicus curiae for National Employment Law Project.

Before Tookey, Presiding Judge, Kamins, Judge, and

Jacquot, Judge.

TOOKEY, P. J.

On appeal, affirmed in part, reversed in part and

remanded; on cross-appeal affirmed.

Cite as 352 Or App 389 (2026) 391

TOOKEY, P. J.

This case requires us to consider, among other legal

points, whether certain practices of the Oregon Employment

Department (OED) related to purported overpayments of

unemployment insurance benefits violate the due process

rights of plaintiffs, who were recipients of such benefits.1

Plaintiffs appeal a general judgment granting summary judgment in favor of OED on certain of plaintiffs’

claims. OED cross-appeals the general judgment, which

also granted partial summary judgment to plaintiffs on certain claims.

On appeal, plaintiffs raise four assignments of

error. In the first, they assert that the trial court erred in “finding that due process does not require OED to tell claimants what ‘type’ has been assigned to their overpayment.”

In the second, they assert that the trial court erred in “finding Plaintiff-Appellants’ third claim for relief, concerning

the use of a two-notice system to establish overpayments of

unemployment benefits, was moot.” In the third, they assert

the trial court erred in “finding that the use of the two-notice system to establish overpayments of unemployment

benefits was not ‘capable of repetition’ within the meaning

of ORS 14.175.” In the fourth, they assert that the trial court erred in “finding that OED’s overpayment notices contained

sufficient individualized reasons to support the agency’s

decision.”

We conclude, with respect to plaintiffs’ first and

fourth assignments of error, that the trial court erred. We

also conclude, with respect to plaintiffs’ second and third

assignments of error, that the trial court did not err. Thus,

on plaintiffs’ appeal, we affirm in part, reverse in part, and remand.

On cross-appeal, OED seeks reversal of the trial

court’s entry of partial summary judgment in favor of

1

Plaintiffs sued David Gerstenfeld, in his official capacity, as Director of OED and OED. As plaintiffs do in their brief, we refer to the defendants in this case as OED.

We also note that amicus curiae the National Employment Law Project has filed a brief in support of plaintiffs.

392 Casillas v. Gerstenfeld

plaintiffs, raising six assignments of error. In the first two assignments, OED asserts that the trial court erred in granting partial summary judgment to plaintiffs and in “denying

OED’s motion for summary judgment on Claim #1.C.,” which

alleged that OED violated due process by continuing to collect overpayments when it had been determined that a claimant

had good cause to file a late hearing request, and the appeal

had not been resolved on the merits. In the third through

sixth assignments, OED asserts that the trial court erred in

granting partial summary judgment to plaintiffs and in denying OED summary judgment on “Claim #2” and “Claim #6.”

As to those claims, the trial court determined that certain

notices sent to claimants by OED were “unconstitutional as to

Spanish readers who cannot read English because the notices

use partial, but not complete, English-to-Spanish translation.”

We conclude, as to OED’s assignments of error on

cross-appeal, that the trial court did not err. Thus, on OED’s cross-appeal, we affirm.

Before proceeding with our discussion of this case,

we pause to note that in considering the due process issues

presented, we address what the United States Constitution

requires; that is, our job is to determine only what OED must

do to comply with its obligations under the United States

Constitution. In our review, we do not consider whether

OED’s practices constitute “best practices.” Put another

way, our legal conclusions that certain OED practices complied with due process are only that; those conclusions are

not an endorsement of OED’s practices.

I. BACKGROUND

In 1935, “in response to rampant unemployment

associated with the Great Depression, Congress established

an unemployment compensation program.” Newport Church

of Nazarene v. Hensley, 335 Or 1, 5, 56 P3d 386 (2002). In

doing so, it “impos[ed] a federal payroll tax upon employers,” but in order to “induce states to maintain their own

unemployment compensation programs, * * * Congress also

provided that employers could offset as much as 90 percent

of the federal tax by paying into a qualified state unemployment compensation program.” Id. “Shortly after the

Cite as 352 Or App 389 (2026) 393

enactment of the federal payroll tax, every state adopted

qualifying programs.” Id.

Today, “[u]nemployment compensation exists under

a federal-state scheme of unemployment insurance legislation.” Unemployment Compensation, 76 Am Jur 2d § 2

(2025). Thus, “[f]ederal and state unemployment compensation statutes are designed to operate together as a cooperative endeavor.” Id.

OED is the agency responsible for “[a]dminister[ing] the unemployment insurance laws of this state to

support Oregonians during periods of unemployment.” ORS

657.601(1). Ultimately, the purpose of Oregon’s unemployment insurance scheme is simple: “[T]o provide a means of

living for an unemployed worker.” McPherson v. Employment

Div., 285 Or 541, 543, 591 P2d 1381 (1979). Like the unemployment insurance schemes in other states, Oregon’s scheme

works to “insure a diligent worker against the vicissitudes

of enforced unemployment not voluntarily created by the

worker without good cause.” Unemployment Compensation,

76 Am Jur 2d § 1 (2025).

The COVID-19 pandemic generated an increase

in unemployment and unemployment benefit claims, and

a resulting expansion of federal unemployment programs

administered by OED pursuant to federal law. Specifically,

in addition to administering Oregon’s unemployment insurance scheme, OED, during the COVID-19 pandemic, was

charged with administering what OED calls “pandemic-era

unemployment benefit programs,” including the Pandemic

Unemployment Assistance (PUA) program, the Federal

Pandemic Unemployment Compensation program, and the

Pandemic Emergency Unemployment Compensation program. See generally Pub L 116-136, §§ 2101-2116, 134 Stat

281 (2020).

Plaintiffs in this case are six Oregonians who

received unemployment benefits through OED and whose

benefits OED later sought to “claw back” on the grounds

that, according to OED, plaintiffs were ineligible to receive

the benefits, plaintiffs were paid too much, or both. Plaintiffs filed this action against OED asserting nine claims for relief 394 Casillas v. Gerstenfeld

which, as described by the trial court, assert “OED’s system for notifying claimants of such overpayment decisions

is unconstitutionally confusing and prevented Plaintiffs

from being able to effectively challenge such decisions.”

Plaintiffs’ claims, at least insofar as they are relevant to

our analysis on appeal, are premised on their right to procedural due process under the Fourteenth Amendment to the

United States Constitution.

In the trial court, the parties filed cross-motions for

summary judgment on plaintiffs’ claims, and the trial court

ruled in favor of plaintiffs, in part, as to certain claims and in favor of OED as to other claims. As explained in more

detail below, and as relevant to plaintiffs’ appeal, the trial court ruled:

• In favor of OED on Claim #5 in plaintiffs’ complaint, which asserted that OED’s notices were deficient because they “do not tell claimants which type

of overpayment has been assigned to them and the

consequences of that classification.” (Plaintiffs challenge this ruling in their first assignment of error.)

• In favor of OED on Claim #3 in plaintiffs’ complaint, which asserted that “OED’s two-notice system is unconstitutional because it withholds essential information.” (Plaintiffs challenge this ruling

in their second and third assignments of error.)

• In favor of OED, in part, on Claim #2 and Claim #6

in plaintiffs’ complaint, which asserted that OED’s

notices were deficient because they “contained

insufficient content and thus were not reasonably

calculated to give plaintiffs the information needed

to understand and challenge the decision” and “that

there was insufficient content in the administrative

decisions establishing overpayment.” (Plaintiffs

challenge this ruling in their fourth assignment of

error.)

Additionally, as explained in more detail below, as

relevant to OED’s cross-appeal, the trial court ruled:

Cite as 352 Or App 389 (2026) 395

• In favor of plaintiffs, in part, on Claim #1 in plaintiffs’ complaint, which asserted, in relevant part,

that “OED should halt efforts to recover overpayments if the Office of Administrative Hearings

has found good cause for the late hearing request

because at that point the validity of the overpayment is in legal question.” (OED challenges this ruling in its first and second assignments of error.)

• In favor of plaintiffs, in part, on Claim #2 and Claim

#6 in plaintiffs’ complaint, which are described

above, on the basis that OED’s provision of a partial translation of certain documents into Spanish

violated due process. (OED challenges this ruling

in their third through sixth assignments of errors.)

And, as noted, plaintiffs appeal and OED crossappeals the resulting judgment.

We provide additional detail about the historical

facts, plaintiffs’ claims, and the trial court’s rulings in our discussion of each assignment of error.

II. ANALYSIS

“On review of cross-motions for summary judgment,

we view the record for each motion in the light most favorable to the party opposing it to determine whether there is

a genuine issue of material fact and, if not, whether either

party is entitled to judgment as a matter of law.” O’Kain v.

Landress, 299 Or App 417, 419, 450 P3d 508 (2019).2

Plaintiffs’ claims are rooted in their right to procedural due process, which has two components: “notice and

an opportunity for a hearing.” State v. Sanchez-Cacatzun,

2

We note that, in deciding the summary judgment motions in this case, the trial court applied what it referred to during argument on the parties’ summary judgment motions as a “modified” summary judgment standard, where it was “effectively weighing some evidence.” And the trial court’s letter opinion reflects that the parties believed that, on appellate review, “the record would effectively be reviewed de novo because all the submissions are in writing.”

On appeal, no party addresses how the trial court’s use of a “modified” summary judgment standard should impact the standard we use in reviewing the parties’ assignments of error. In the absence of argument from the parties on that point, we use the standard that we usually use on review of cross-motions for summary judgment as articulated in O’Kain.

396 Casillas v. Gerstenfeld

304 Or App 650, 664, 468 P3d 964 (2020), rev den, 367 Or

559 (2021); see also Mullane v. Central Hanover Bank &

Trust Co., 339 US 306, 313, 70 S Ct 652, 94 L Ed 865 (1950)

(“The fundamental requisites of due process are adequate

notice and an opportunity to be heard.” (Internal quotation

marks omitted.)). “Though right to a hearing is interrelated

to having received adequate notice, those rights are distinct.” Sanchez-Cacatzun, 304 Or App at 664.

In this case, plaintiffs’ first and fourth assignments

of error on appeal and OED’s third through sixth assignments of error on cross-appeal concern whether OED provided adequate notice to plaintiffs to satisfy due process. We address those six assignments of error first, concluding that

plaintiffs’ first and fourth assignments of error are, at least in part, well taken. We also conclude that the trial court did not err with regard to the rulings underlying OED’s third

through sixth assignments of error on cross-appeal.

We next address OED’s first and second assignments of error on cross-appeal, which concern the opportunity for a hearing. With regard to those assignments of error, we conclude that the trial court did not err.

After that we turn to plaintiffs’ second and third

assignments of error, which seek reversal of the trial court’s determination that Claim #3 in plaintiffs’ complaint was

moot and was not capable of repetition yet evading review

within the meaning of ORS 14.175. As to those assignments,

we conclude that the trial court did not err.

A. Adequate Notice

As noted, plaintiffs’ first and fourth assignments of

error on appeal and OED’s third through sixth assignments

of error on cross-appeal concern whether OED provided adequate notice to plaintiffs to satisfy due process.

“The guidelines for determining whether a particular notice procedure comports with the requirements of

due process were established in Mullane v. Central Hanover

[Bank & Trust] Co, 339 US 306, 70 S Ct 652, 94 L Ed 865

(1950).” Egge v. Davis, 27 Or App 383, 386-87, 556 P2d 153

(1976), rev den, 277 Or 99, cert den, 434 US 820 (1977). In

Mullane, the Supreme Court explained:

Cite as 352 Or App 389 (2026) 397

“An elementary and fundamental requirement of due

process in any proceeding which is to be accorded finality is

notice reasonably calculated, under all the circumstances,

to apprise interested parties of the pendency of the action

and afford them an opportunity to present their objections.

The notice must be of such nature as reasonably to convey

the required information, and it must afford a reasonable

time for those interested to make their appearance. But if

with due regard for the practicalities and peculiarities of

the case these conditions are reasonably met, the constitutional requirements are satisfied. The criterion is not the

possibility of conceivable injury but the just and reasonable

character of the requirements, having reference to the subject with which the statute deals.”

339 US at 314-15 (internal citation and quotation marks

omitted).

“As with other aspects of due process, the extent of

notice required by the Due Process Clause varies with the

type of proceeding and the type of interest involved.” Hayes

Oyster Co. v. DEQ, 316 Or App 186, 197, 504 P3d 15 (2021),

rev den, 369 Or 507 (2022); see also Walker v. Hutchinson,

352 US 112, 115, 77 S Ct 200, 1 L Ed 2d 178 (1956) (noting

the “notice required will vary with circumstances and conditions”). That is, “[i]n determining what notice is appropriate under the Mullane standard, we must balance the interest of

the State and the individual interest sought to be protected

by the Fourteenth Amendment.” Grimm v. City of Portland,

125 F4th 920, 925 (9th Cir 2025), cert den, ___ US ___, 146

S Ct 1513 (2026) (internal quotation marks omitted).3 Thus,

ultimately, the “due process right to fair notice is a general rule of law that demands a substantial element of judgment

and that can hardly be implemented mechanically.” Oneida

Indian Nation of New York v. Madison County, 665 F3d 408,

434-35 (2d Cir 2011) (internal quotation marks, ellipsis, and

brackets omitted). And, although it has been stated that

what amounts to constitutionally adequate notice is “fairly

low,” Espinosa v. United Student Aid Funds, Inc., 553 F3d

1193, 1202-03 (9th Cir 2008), aff’d, 559 US 260, 130 S Ct

3

We are, of course, “not bound by the decisions of the Ninth Circuit—or any other federal circuit—even on questions of federal law.” State v. Breedwell, 323 Or App 172, 195, 522 P3d 876 (2022), rev den, 371 Or 106 (2023). Nevertheless, in this opinion, “we consider such cases for their persuasive value.” Id. 398 Casillas v. Gerstenfeld

1367, 176 L Ed 2d 158 (2010), it is also true that “[d]ue process requires the fullest notice where litigation over a plaintiff’s individual rights occurs,” Hayes Oyster Co., 316 Or App at 197.

At bottom, “[t]he purpose of notice under the Due

Process Clause is to apprise the affected individual of, and

permit adequate preparation for, an impending ‘hearing.’ ”

Long v. Board, 189 Or App 56, 60, 73 P3d 934 (2003). And

“the constitutionality of a particular procedure for notice is assessed ex ante, rather than post hoc.” Jones v. Flowers, 547 US 220, 231, 126 S Ct 1708, 164 L Ed 2d 415 (2006).

Our decision in Long, although it is distinguishable

in certain respects, is instructive as to how we have considered whether notice was adequate under the due process

clause. In that case, the Board of Parole and Post-Prison

Supervision notified the petitioner of its “preliminary determination” that the petitioner was a “predatory sex offender”

based on the petitioner’s “history of sex crimes,” that his

“current sex offense conviction” involved “multiple victims,”

and that petitioner had used “weapons or threats.” Long,

189 Or App at 58-59. It also informed petitioner that he

could “respond in writing if he disagreed with the board’s

preliminary determination.” Id. at 59.

We concluded that that notice was constitutionally

insufficient under the Due Process Clause, explaining:

“The board notified petitioner that it had made a preliminary decision to designate him as a predatory sex offender

because, among other things, he had a ‘history of sex crimes.’

The board, however, did not tell petitioner (until after it

had made its final decision) what sex crimes he allegedly

had committed, when those crimes allegedly occurred, or

with whom. Without that information or some process that

would permit him to discover that information, petitioner

was in no position to respond-in writing or otherwise-to the

board’s determination that he had a history of sex crimes.”

Id. at 60. Similarly, in Long, with regard to the board’s

“preliminary determination that petitioner used weapons

or threats,” we explained that the “same problem inheres”

because the board told petitioner “that it based its designation on the ‘use of weapons or threats,’ but it did not tell him Cite as 352 Or App 389 (2026) 399

when he allegedly had used any weapons or threats, whom

petitioner allegedly had threatened, or what he supposedly

had said.” Id. at 61 & n 2.

With that legal context in mind, we turn to plaintiffs’ first and fourth assignments of error and OED’s third

through sixth assignments of error.

We ultimately conclude, as set forth below, given

the circumstances of this case, that certain notices used by

OED were constitutionally inadequate, where they failed to

provide information about agency determinations that could

have significant consequences for claimants or where they

failed to provide individualized reasons that accurately captured the agency’s decision-making.

1. Overpayment type (plaintiffs’ first assignment of

error)

We begin with plaintiffs’ first assignment of error,

which asserts that the trial court erred “in finding that due

process does not require OED to tell claimants what ‘type’

has been assigned to their overpayment.” As noted, this

assignment relates to Claim #5 in plaintiffs’ complaint.

By way of background, the summary judgment

record reflects that OED classifies overpayments of unemployment benefits into three “types”: (1) “Type A,” (2) “Type

B,” and (3) “Type F.” Those types determine the limitations

period for collection of the debt generated by the overpayment, available methods of collection for the debt, and

whether the debt is eligible for waiver.

“Type A” overpayments occur where the claimant “did something that caused the overpayment to occur,

but they didn’t do it fraudulently.” Type A overpayments

are subject to various collection methods, including offset

of future unemployment benefits, wage garnishment, and

interception of state and local tax refunds. The allowable

timeframe for collection of Type A overpayments is five

years. See ORS 657.310(2)(c). Type A overpayments can

be waived by OED if the claimant can show that recovery

would be against “equity and good conscience,” see ORS

657.317(2)(a), and OED has adopted criteria to guide such

400 Casillas v. Gerstenfeld

determinations, including provisions for “automatic” waiver

in certain circumstances.

“Type B” overpayments occur when the overpayment was a “non-claimant fault” overpayment. Such overpayments could be caused by, for example, an OED error,

the claimant’s former employer not providing timely information, or the “Department of Labor [coming] out with guidance and then [coming] out with retroactive guidance” that

changed eligibility requirements. Type B overpayments can

only be collected through the offset of unemployment benefits received during the five-year period after the overpayment is established. See ORS 657.315(1)(a). And, like Type A

overpayments, waiver is possible if recovery by the state is

against “equity and good conscience.” See ORS 657.317(2)(a).

“Type F” overpayments occur where the agency

determines that there was a “misrepresentation” by a claimant or a claimant “intentionally with[held] information in

order to obtain benefits.” Like Type A overpayments, Type

F overpayments are subject to collection via offset of future

unemployment benefits, wage garnishment, and interception of state and local tax refunds. However, Type F overpayments differ from Type A overpayments in that they can

be collected “until the debt is extinguished”—i.e., there is

not five-year limit for recovery. Type F overpayments are

also subject to a penalty of 15 to 30 percent of the overpayment, see ORS 657.310(3)(a), and they cannot be waived by

OED, see ORS 657.317(2)(b).

Federally funded pandemic benefits add an additional layer of classification regarding overpayments: At

least for certain benefits, the state is required to determine “who is at fault for the overpayment (i.e., the individual,

employer, state, or a combination thereof) and whether the

overpayment is a result of claimant fraud.” Waiver of the

recovery of overpayment of federal funds is available only if

the overpayment was made “without fault” of the claimant.

In sum, the permutations of overpayment “types”

and the effect of that determination by OED is as follows, at

least as a general matter4:

4

Plaintiffs’ briefing notes that “[s]ome federally funded benefits are subject to a shorter recovery timeframe for certain collection methods.” Cite as 352 Or App 389 (2026) 401

Type/ Eligible Eligible Recovery Recovery Claimant for State for Federal Methods Time Limit Fault Waiver? Waiver?

Type A, Yes No Offset of 5 years for Claimant benefits, wage/ state benefits Fault bank account

garnishment,

tax refund

offset

Type A, Yes Yes Offset of 5 years for Not Claimant benefits, wage/ state benefits Fault bank account

garnishment,

tax refund

offset

Type B Yes Yes Offset of bene- 5 years for (Never fits only state benefits Claimant

Fault)

Type F No No Offset of None (Always benefits, wage/

Claimant bank account

Fault) garnishment,

tax refund

offset

Notwithstanding the differences in waiver eligibility, permissible collection methods, and the applicable time

limits for recovery, the overpayment notices sent by OED

do not reflect what “type” has been assigned by OED to the

overpayment.

On summary judgment, the trial court ruled in

favor of OED on this claim, determining that “Mullane does

not require OED to include overpayment types in its administrative decisions, and that the administrative decisions

meet the constitutional floor.” The trial court reasoned that

if a claimant is informed of the reasons “why OED believes

the claimant is at fault, the claimant can then challenge the

fault determination as a factual matter.”

On appeal, plaintiffs argue that OED’s “overpayment notices have three constitutional deficiencies with

respect to their explanation of overpayment type”: (1) “the

notices fail to identify the type of overpayment and its consequences”; (2) “the decisions do not explain that a successful

402 Casillas v. Gerstenfeld

challenge to overpayment type at a hearing could have

important practical implications”; and (3) “the decisions do

not contain sufficient individualized reasons to support the

overpayment classification.”

Plaintiffs ask this court to hold that “OED is

required to include in each overpayment notice”: “(1) a clear

statement of the overpayment’s type and its practical consequences (waiver eligibility, recovery options, and limitations period); (2) a clear statement that the claimant may challenge the overpayment type at a hearing with potentially

impactful consequences; and (3) individualized facts to support the type assigned.”

OED responds that its overpayment decisions satisfied constitutional notice requirements because they “provided notice to plaintiffs that they had been overpaid, the

bases of that decision, the amount, the consequences, the

availability of a waiver, and appeal deadlines.” And that,

because due process only requires OED to notify plaintiffs of

“the ‘pendency of the action’ and their opportunity to object

to that decision,” the requirements of due process were

satisfied.

Even though the threshold for constitutionally adequate notice is “fairly low,” Espinosa, 553 F3d at 1202, we

conclude that the trial court erred when it granted summary judgment to OED on Claim #5 in plaintiffs’ complaint.

That is, we agree with plaintiffs that due process requires

notice of the “type” OED has assigned to an overpayment

and its consequences on “waiver eligibility, recovery options, and limitations period,” a statement “that the claimant may

challenge the overpayment type at a hearing with potentially impactful consequences,” and “individualized facts to

support the type assigned.”

Ultimately, “[f]or notice to be effective, it must

inform the affected party of what ‘critical issue’ will be

determined at the hearing,” as “part of the function of notice is to give the charged party a chance to marshal the facts

in his defense.” Nnebe v. Daus, 931 F3d 66, 88 (2d Cir 2019)

(internal quotation marks and brackets omitted). Or put differently, “[s]o as to comport with due process, the notice of

Cite as 352 Or App 389 (2026) 403

hearing provided to an unemployment compensation claimant must adequately convey the required information to

allow the claimant to participate in the hearing, including

the purpose and scope of the hearing.” Constitutional Law,

16D CJS § 2239 (2026).

As explained above, the “type” assigned to an

overpayment has significant consequences to claimants,

including whether claimants are eligible for a waiver of

overpayment recovery (including automatic waiver in some

circumstances); whether the overpayments can be collected

by the government by means other than offsetting future

benefits, such as wage garnishment; and the limitations

period for such collections. And although the notices OED

uses inform claimants that they can request a hearing, they

do not tell claimants the type that OED has determined to

be associated with the overpayment and the significant consequences associated with that determination by OED.

In our view, absent information concerning the type

that OED has assigned to an overpayment, the notices lack

information necessary for a party to make “adequate preparation for[ ] an impending hearing.” Long, 189 Or App at 60

(internal quotation marks omitted). In reaching that conclusion, we note that OED has not proffered any reason that

would support the conclusion that informing claimants of

the “type” that it has assigned to an overpayment by OED

would impose a burden on OED.

Consequently, we conclude that the trial court erred

in granting relief to OED on Claim #5 and in denying relief

to plaintiffs on that claim.

2. Individualized reasons (plaintiffs’ fourth assignment

of error)

In plaintiffs’ fourth assignment of error, they assert

that the trial court erred in “finding that OED’s overpayment notices contained sufficient individualized reasons to

support the agency’s decision.” That assignment relates to

Claim #2 and Claim #6 in plaintiffs’ complaint, in which

they contended, respectively, as framed by the trial court,

that “eligibility decisions contained insufficient content and thus were not reasonably calculated to give Plaintiffs the

404 Casillas v. Gerstenfeld

information needed to understand and challenge the decision” and that “there was insufficient content in the administrative decisions establishing overpayment.”

Specifically, as framed by the briefing, this assignment relates to three types of notices of administrative decisions sent by OED:

• “Amended Notices of Determination for PUA,” which

informed plaintiffs of a change to a prior PUA eligibility

determination by OED;

• “Wrong Program Overpayment Notices,” which were

sent by OED when “claimants applied for and were

initially found eligible for a variety of benefits across

multiple programs but were later found ineligible for a

program or a particular claim,” and an “overpayment

resulted when OED moved a claimant’s benefits from an

incorrect claim or program to a correct one”;

• “Second Notices in the 2-Notice Series,” which informed

claimants of the amount of benefits that OED believed

claimants had been overpaid, after an earlier adverse

determination of eligibility had already been made by

OED.

Additionally, plaintiffs’ fourth assignment concerns

the “Schedules of Adjustments,” which accompanied certain

notices of administrative decisions by OED, and consists of a

table showing, among other information, the amount of the

overpayment (as calculated by OED) for specified weeks.

The trial court determined that the notices of

administrative decisions and “Schedules of Adjustments”

sent by OED “did satisfy the constitutional floor.”5

On appeal, plaintiffs contend that the trial court

erred because the three types of notices of administrative

decisions and the “Schedules of Adjustments” did not satisfy

due process. Specifically, regarding the “Amended Notices of

Determination for PUA,” plaintiffs contend that “the notices

are insufficient because they provide a list of possible reasons for the denial without specifying which one applies.”

5

There was one exception to that ruling by the trial court. As discussed below, it determined that the notices of administrative decisions did not “satisfy the constitutional floor” for certain Spanish language speakers. We address that ruling below in our discussion of OED’s third through sixth assignments of error. Cite as 352 Or App 389 (2026) 405

Regarding the “Wrong Program Overpayment Notices,”

plaintiffs contend they are “full of jargon, [and] are not reasonably calculated to allow claimants to decide if they even

have objections to the decision, much less to present those

objections.” (Emphasis in plaintiffs’ brief.) And, regarding

the “Second Notices in the 2-Notice Series,” plaintiffs contend that the notices “contain a cross-reference to the date of the first notice in the series (Underlying Eligibility Decision) instead of providing individualized reasons for the eligibility denial.” Finally, regarding the Schedules of Adjustments,

plaintiffs contend that they are deficient because they are

“not reasonably calculated to enable claimants to understand and present objections to OED’s calculation of overpayment amounts.”

As OED sees it, the trial court did not err in the

manner asserted by plaintiffs in their fourth assignment of

error. It contends that its “overpayment decisions provided

plaintiffs with a determination that they had been overpaid,

the bases of that decision (i.e., that they had been previously found ineligible), the amount of the overpayment, the potential consequences of the decision (i.e., repayment), the availability of a waiver, and appeal deadlines,” and also that the

decisions were supplemented by a “table that showed the

overpayment amount by comparing the benefits paid to the

correct benefit amount for specified weeks.”

Specifically, OED contends that the “Amended

Notices of Determination satisfy due process because they

inform a claimant that they have been deemed ineligible for

one of two reasons and that they may challenge that determination”; the “Wrong Program Overpayment Notices,”

were “not perfect, [but] they satisfied the requirements of

due process by alerting claimants that they had been determined ineligible, that they may be subject to an overpayment, and they had the right to appeal that determination”;

and the “Second Notices in the 2-Notice Series” do “not simply contain a cross-reference to the previous decision[, but

also] they summarize the findings from those decisions.”

Additionally, OED contends, regarding the Schedules of

Adjustments, that due process “only requires notice that is

‘reasonably calculated’ to inform a party of the ‘pendency of

406 Casillas v. Gerstenfeld

an action,’ not a comprehensive explanation of everything

relevant to that action.”

Having reviewed the record, in connection with

plaintiffs’ fourth assignment of error, we conclude that the

Amended Notices of Determination for PUA and the Wrong

Program Overpayment Notices failed to satisfy due process

because they did not provide adequate notice, but that the

Schedules of Adjustments and the Second Notices in the

2-Notice Series did satisfy due process.

a. Amended Notices of Determination for PUA

We start with the Amended Notices of Determination

for PUA, which, as noted, informed plaintiffs of a change to a prior PUA eligibility determination by OED. Where a determination was made that claimants were not eligible for PUA,

those notices inform claimants that they are “NOT ENTITLED

to PUA Benefits” and provide one of two statements regarding the ineligibility determination: (1) that claimant was “not unemployed, unable to work, or unavailable to work for a

qualifying reason related to the COVID-19 pandemic” or (2)

that claimant was eligible for “a regular unemployment claim,

extension, or extended benefits in Oregon or another state.”

In our view, the Amended Notices of Determination

of PUA fail to satisfy due process, because they do not provide information necessary for plaintiffs to understand the

basis for the agency’s determination that they are ineligible

for PUA and information about how to prepare evidence to

rebut that determination if they decided to do so, but instead largely just restate the eligibility criteria for PUA. Nnebe,

931 F3d at 88 (noting that “part of the function of notice is to give the charged party a chance to marshal the facts in his

defense” (internal quotation marks and brackets omitted));

see also Watkins v. Greene Metro. Hous. Auth., 397 F Supp 3d

1103, 1108-09 (SD Ohio 2019) (“Courts routinely find notice

insufficient where such notice simply parrots the broad language of applicable regulations. This is because such notices

do not alert individuals of the specific behavior that led to

the termination of their benefits, and they are thus unprepared to combat the charges against them.” (Internal quotation marks and citation omitted.)). In essence, the notices

Cite as 352 Or App 389 (2026) 407

inform plaintiffs that they were ineligible because a reason

for ineligibility applies, but they do not provide plaintiffs

any individualized reasons to support the determination: A

claimant would not know from the notices, for example, in

which state OED determined that the claimant was eligible

for “a regular unemployment claim, extension, or extended

benefits,” or what kind of benefits OED had determined the

claimant would be eligible for. See Long, 189 Or App at 61

n 2 (concluding notice informing petitioner that he had been

designated a “predatory sex offender” in part based on petitioner’s “use of weapons or threats” insufficient where it did not “tell him when he allegedly had used any weapons or

threats, whom petitioner allegedly had threatened, or what

he supposedly had said”).

b. Wrong Program Overpayment Notices

Additionally, we conclude that the Wrong Program

Overpayment Notices fell below the standard that due

process requires. As noted, those notices were sent when

“claimants applied for and were initially found eligible for a variety of benefits across multiple programs but were later

found ineligible for a program or a particular claim,” and an

“overpayment resulted when OED moved a claimant’s benefits from an incorrect claim or program to a correct one.”

In the trial court, OED acknowledged that those

notices “did not accurately capture the complex nature of

the agency’s decision-making,” and on appeal OED acknowledges that the “notices did not accurately capture the complex nature of the claim swap process because of pandemic

and technology related impediments.” Although we understand OED’s position and the impediments to providing

accurate information brought about by the pandemic and

the technology OED was then using, we cannot conclude

that providing information that does “accurately capture”

and communicate the agency’s decision-making comports

with due process.

c. Schedules of Adjustments

Regarding the Schedule of Adjustments, we reach

a different conclusion. The Schedules of Adjustments were

sent along with notices of administrative decisions to

408 Casillas v. Gerstenfeld

claimants who OED determined were overpaid. As noted,

the Schedules of Adjustments are tables showing, among

other information, the amount of the overpayment (as calculated by OED). The tables do so by comparing the benefits actually paid to the correct benefit amount for specified weeks.

As a legal matter, we agree with the United States

Court of Appeals for the Seventh Circuit, which has concluded that “the failure of state authorities to provide public assistance recipients with detailed notice, including a breakdown of income and deductions so that the recipients could

determine the accuracy of the computations may be a denial

of due process,” Dilda v. Quern, 612 F2d 1055, 1057 (7th Cir), cert den, 447 US 935 (1980) (internal quotation marks omitted), and we think that logic is applicable to OED’s efforts to “claw back” the unemployment insurance benefits at issue

in this case.

But, having reviewed the Schedules of Adjustments,

although they are not a picture of clarity, we think they

serve to provide adequate notice to satisfy the Mullane standard: They provide information about the benefits received,

what OED believes the correct payments should have been,

and how the overpayment amount was calculated.

d. Second Notices in the 2-Notice Series

Finally, regarding the “Second Notices in the

2-Notice Series,” as noted, those notices informed claimants

of the amount of benefits that OED believed claimants had

been overpaid, after an earlier adverse determination of eligibility had already been made by OED. As to those notices,

we agree with OED that the notices did not “simply contain

a cross-reference to the previous decision,” as plaintiffs contend, but also “summarize the findings from those [previous]

decisions.” For example, the notice plaintiffs point to states that when a particular claimant “filed his/her claim and/or

claimed weekly benefits, claimant failed to disclose a material fact,” namely, “[c]laimant did not disclose that claimant voluntarily left work,” and that the prior administrative

decision determined that claimant had “voluntarily left work

without good cause.” Having considered the Second Notices

Cite as 352 Or App 389 (2026) 409

in the 2-Notice Series, we conclude that they met the “fairly

low” bar for adequate notice to satisfy due process.

In sum, regarding plaintiffs’ fourth assignment of error, we conclude that the Amended Notices of

Determination of PUA and Wrong Program Overpayment

Notices failed to satisfy due process. However, the Schedules

of Adjustments and Second Notices in the 2-Notice Series

did not fail to satisfy due process.

3. Partial English to Spanish translation (OED’s third

through sixth assignments of error on cross-appeal)

In its third through sixth assignments of error on

cross-appeal, OED asserts that the trial court erred in granting partial summary judgment to plaintiffs and denying

OED summary judgment on the basis that certain notices

were “unconstitutional as to Spanish readers who cannot

read English because the notices use partial, but not complete, English-to-Spanish translation.” That determination

related to Claim #2 and Claim #6 in plaintiffs’ complaint.

The notices sent by OED regarding eligibility and

overpayments included partial translations of the text of the

notice from English to Spanish. As explained by the trial

court, the notices translated “all the standard language in

the notices from English to Spanish,” but the “language that

is specific to the claimant, i.e., the language that states why OED determined there had been an overpayment to a particular person[,] that language is in English only.” (Emphasis

in original.) Put another way, the partial translation provided by OED does not include translation of the “Findings

of Fact” section of the notices, which always appears in

English only, although other parts of the notice—largely

boilerplate—is translated into Spanish.

The trial court determined that that was constitutionally deficient but only as to “a recipient who can read

Spanish but could not read English well enough to realize

that not every part of the notice was translated,” which

“necessarily would require an individual inquiry and individualized proof.” In reaching that determination, the trial

court recognized that OED “apparently decided with the best

410 Casillas v. Gerstenfeld

intentions to make the notices multi-lingual to try to make

them more understandable” and that, “had OED provided

notices solely in English, such notice may have been constitutional (at least based on current case law), even if the notice was provided to a person who could not read or understand

any English, because the inability to read any part of the document would have notified the person of a need for further

inquiry.” It concluded, however, that the notices were “unconstitutional as applied to a person who cannot read English”

because they do not “alert the Spanish-only reader that there

is important information in the notice that does not appear

in Spanish but only appears in English” and “[t]he Spanishonly reader would not be on notice that there were portions

that were not translated into Spanish, and thus there would

be no reason to inquire further.” Ultimately, the trial court

determined that the notices were “unconstitutionally confusing because they don’t alert the Spanish-only reader that

there is important information in the notice that does not

appear in Spanish but only appears in English.”6

On appeal, OED argues that the trial court erred

because “[d]ue process does not require OED to provide

unemployment benefits notices in languages other than

English,” “OED’s decisions gave claimants actual notice of

the pendency of the action and the opportunity to object,”

and “Spanish-only readers had inquiry notice of the pendency of the action and the opportunity to object.”

Plaintiffs respond, among other points, that the

“format” used by OED “is difficult to parse for English and

Spanish readers”; that “[e]ven for readers of English, OED’s

notices are notoriously difficult to understand,” and “claimants who read Spanish only are likely to focus on trying to

understand the Spanish-language portions of the notice” but

“will not comb the notice to confirm that all English information is translated”; and OED does “not explain how a claimant would know that the omitted information is important.”

6

In response to the trial court’s ruling, the parties agreed that OED would include the following additional language—which was also approved by the trial court—in its notices if OED continues to provide partial Spanish translations:

“This document includes important information that has not been translated into Spanish. Please see the enclosed information on how to access free

translation services.”

Cite as 352 Or App 389 (2026) 411

We conclude that the trial court did not err in ruling

that the notices at issue are unconstitutional as to “a recipient who can read Spanish but could not read English well

enough to realize that not every part of the notice was translated,” which, as noted by the trial court, “necessarily would require an individual inquiry and individualized proof.” In

reaching that conclusion, we note that the question before

us and the question before the trial court is not whether

due process requires the government to provide notice in a

language other than English, but whether the notice provided fell below the minimum required for due process. We

conclude that it did, as to those individuals who “can read

Spanish” but “could not read English well enough to realize that not every part of the notice was translated.” That

is because the information that was not translated—i.e.,

“language that is specific to the claimant”—was necessary

to satisfy due process, see Vargas v. Trainor, 508 F2d 485,

489-90 (7th Cir 1974), cert den, 420 US 1008 (1975) (holding that due process requires notice “stating the reasons for

the proposed actions” be given to the recipient, and notice

which “merely showed the amounts of the components of

the recipient’s grant, as reduced by the proposed action, and

did not state the reasons for that action” failed to meet the

requirements of the Due Process Clause), and the partial

use of bilingual forms, without informing those recipients

that the document contains important information that had

not been translated, would result in those individuals not

receiving constitutionally adequate notice. That is, the use

of partial bilingual forms in this circumstance, could create greater confusion for certain Spanish speaking individuals. See Walters v. Reno, 145 F3d 1032, 1042 n 4 (9th Cir

1998), cert den, 526 US 1003 (1999) (noting that “[b]ecause

the government elected to provide some information in a

language other than English, however, it created the possibility that the partial use of bilingual forms would result

in greater confusion than if it had used monolingual forms

exclusively”).7

7

As noted, OED asserts that Spanish speakers had “inquiry notice.” As also noted, however, the trial court’s ruling was specific to Spanish speakers who “could not read English well enough to realize that not every part of the notice was translated” and those readers would not have realized the need for further inquiry.

412 Casillas v. Gerstenfeld

Thus, with respect to OED’s third through sixth

assignments of error, we conclude that the trial court did

not err.

B. Adequate Process (OED’s First and Second Assignments

of Error on Cross-Appeal)

In its first and second assignments of error on crossappeal, OED asserts that the trial court erred in granting

partial summary judgment to plaintiffs and “denying OED’s

motion for summary judgment on Claim #1.C.” In that claim,

as described by the trial court, plaintiffs alleged that due

process required OED to “halt efforts to recover overpayments if the Office of Administrative Hearings has found

good cause for [a] late hearing request because at that point

the validity of the overpayment is in legal question.”

By way of background, by statute, Oregon law prohibits recovery of an unemployment insurance overpayment debt before it is “final,” and the debt becomes “final”

if a claimant does not request a hearing within 20 days

after delivery or mailing of the notice from OED informing the claimant of the overpayment. ORS 657.310(4); ORS

657.315(2); ORS 657.269. If a hearing is requested within

20 days by a claimant, the debt is not “final” until after an

administrative law judge issues a decision. ORS 657.270(6).

Claimants who miss the 20-day deadline to request

a hearing may still present challenges to the overpayment

in a hearing if they can show “good cause” for the delay in

requesting a hearing. ORS 657.875. Good cause is defined by

OED rule to mean “when an action, delay, or failure to act

arises from an excusable mistake or from factors beyond an

applicant’s reasonable control,” such as “[f]ailure to receive a document because the Employment Department or Office

of Administrative hearings mailed it to an incorrect address

despite having the correct address.” OAR 471-040-0010(1).

At present, OED continues collection efforts from

claimants who fail to request a hearing within 20 days, even

after a determination has been made that the claimant had

“good cause” for missing the 20-day deadline to request a

hearing.

Cite as 352 Or App 389 (2026) 413

In Claim #1.C in plaintiffs’ complaint, plaintiffs

contended that due process rights are violated when OED

continues collection efforts after “[a] late hearing request

related to the [overpayment] debt was filed, the Office of

Administrative Hearings has found good cause for the late

hearing request, and the appeal has not been resolved on

the merits.”

The parties agree that the applicable standard governing Claim #1.C is set forth in Mathews v. Eldridge, 424

US 319, 96 S Ct 893, 47 L Ed 2d 18 (1976). Under Mathews,

“identification of the specific dictates of due process generally requires consideration of three distinct factors”:

“First, the private interest that will be affected by the official action; second, the risk of an erroneous deprivation of

such interest through the procedures used, and the probable value, if any, of additional or substitute procedural

safeguards; and finally, the Government’s interest, including the function involved and the fiscal and administrative burdens that the additional or substitute procedural

requirement would entail.”

424 US at 335. In applying that standard, we bear in mind

that decisions from the United States Supreme Court

“underscore the truism that due process, unlike some legal

rules, is not a technical conception with a fixed content

unrelated to time, place and circumstances,” and that it

is “flexible,” calling for “such procedural protections as the particular situation demands.” Id. at 334 (internal quotation

marks omitted).

Applying the standard articulated in Mathews,

the trial court granted summary judgment to plaintiffs on

Claim #1.C. Regarding the first Mathews factor—the “private interest that will be affected by the official action”—the trial court determined that that factor weighed in OED’s

favor but “only slightly.” The trial court recognized that

although “unemployment benefits” are “very important

because they are replacing income for a person who is no

longer employed,” and that they may be a “lifeline to many,”

they are not, “as a matter of law, as important as welfare

benefits.” That is because unemployment insurance benefits are not based on “financial need” and are not related to

414 Casillas v. Gerstenfeld

“the worker’s wealth or ability to support themself by other

means.”

Regarding the second Mathews factor—”the risk of

an erroneous deprivation of such interest through the procedures used”—the court determined that that factor weighed

in favor of plaintiffs because “[p]laintiffs have identified

errors in OED’s collections and calculation systems sufficient to show a risk of erroneous deprivation.” It reasoned

that “if a claimant was successful in challenging OED’s decision but in the meantime OED had clawed back the money

from claimant only to be ordered to repay the claimant, the

temporary loss of funds could have a devasting impact on a

claimant who is relying on those funds to survive.”

Finally, regarding the third Mathews factor—”the

Government’s interest, including the function involved and

the fiscal and administrative burdens that the additional

or substitute procedural requirement would entail”—the

trial court determined that that factor weighed in favor of

plaintiffs. The trial court reasoned that OED already tracks

which claimants have timely requested a hearing and does

not collect from those claimants prior to the hearing, and

OED had not “explained how stopping collections efforts

once [the Office of Administrative Hearings] has made a

finding of good cause for a late hearing request would be

any more difficult to track than those claimants who made

a timely request for a hearing.” The trial court noted that

OED “would need to learn when [the Office of Administrative

Hearings] made such a determination” regarding a late

hearing request, but that “OED has not explained how

obtaining such information would be unduly burdensome.”

Based on its weighing of those three factors, the

trial court determined that due process required OED to

stop collection efforts “to recover the disputed amounts until there has been a final resolution of the matter”—i.e., OED

must stop collection efforts when there has been a determination that a claimant had good cause for making a late

hearing request.

On cross-appeal, OED assigns error to that ruling.

It contends “the private interest implicated by OED’s action

Cite as 352 Or App 389 (2026) 415

is not strong under existing case law,” OED’s “existing procedures provide robust safeguards against the risk of erroneous deprivation,” and “the cost and burden of requiring OED

to implement a process to cease collection efforts during the

appellate process outweighs the private interest and risk of

erroneous deprivation.”

Plaintiffs respond, among other points, the trial court

“should have concluded that the first factor”—the private

interests at stake—”weighed in Plaintiffs’ favor, albeit not as heavily as it would have in a case involving a means-tested

anti-poverty benefit”; that the second factor—the risk of an

erroneous deprivation of such interest—weighs in plaintiffs’

favor because the standards “governing unemployment benefits overpayments in Oregon are complex and multi-factor,

relying on a combination of objective and subjective determinations”; and that the third factor—the Government’s interest—weighs in plaintiffs’ favor because “[r]ecord evidence

shows the burden [of pausing collections efforts when a good

cause finding has been made] would be minimal.”

We conclude that the trial court did not err. First,

we agree with the trial court that the “private interest that

will be affected by the official action” is “very important,”

although, as a matter of law, it is less important than if the benefit was a means-tested benefit, such as “welfare.” See

Mathews, 424 US at 342 (recognizing that the “the hardship

imposed upon the erroneously terminated disability recipient

may be significant,” but that “the disabled worker’s need is

likely to be less than that of a welfare recipient”). Indeed,

as noted, the purpose of Oregon’s unemployment insurance

scheme is “[t]o provide a means of living for an unemployed

worker.” McPherson, 285 Or at 556. And one method OED can

and does use to collect purported overpayments is by reducing those benefits, which provide “a means of living.” Suffice it to say that even a temporary deprivation of funds to an

unemployed person could be “devasting” where the person is

“relying on those funds to survive.” See Carr v. SAIF Corp., 65 Or App 110, 121, 670 P2d 1037 (1983), rev dismissed, 297 Or

83 (1984) (recognizing “temporary total disability benefits”

under the Workers’ Compensation Law “are designed to provide a substitute for income lost due to a worker’s temporary

416 Casillas v. Gerstenfeld

inability to otherwise provide for himself” and that “[d]eprivation of compensation, even for a relatively brief period of time, and the resulting possible loss of ability to acquire essential goods and services, may threaten the health and safety of the

worker and his dependents”). Thus, for the reasons just noted, the private interest, we think, is significant.

Considering the second Mathews factor—“the risk

of an erroneous deprivation of such interest through the procedures used”—although we are mindful of OED’s processes

to prevent errors that OED points to on appeal, we disagree

with OED that “the risk of even a temporary erroneous

deprivation is minimal under OED’s existing procedures.”

As the trial court noted, the summary judgment record

reflects the existence of “errors * * * sufficient to show a risk of erroneous deprivation.”

Finally, regarding the third Mathews factor—“the

Government’s interest, including the function involved and

the fiscal and administrative burdens that the additional

or substitute procedural requirement would entail”—we do

not doubt, as OED contends, that requiring OED “to stop

collections on overpayment decisions when OAH, EAB, or

[the Court of Appeals] have determined that a claimant had

good cause to file a late hearing request would impose additional administrative burdens on OED.” But in its affidavits in the record OED indicates that it already monitors

for or is notified of decisions from OAH, EAB, and the Court

of Appeals, and OED has not explained why the additional

administrative burden of pausing collections activity when a

claimant has shown “good cause” for a late hearing request

is particularly significant.

Considering the factors identified in Mathews, we

conclude that the trial court did not err when it determined

that due process requires OED to pause collections efforts

after a determination has been made that a claimant had

“good cause” to request a late hearing—that is, when a claimant’s late request for a hearing was due to “factors beyond a

[claimant’s] reasonable control” or “excusable mistake.”

Consequently, we reject OED’s first and second

assignments of error on cross-appeal.

Cite as 352 Or App 389 (2026) 417

C. Mootness and the “Two-Notice” System (Plaintiffs’

Second and Third Assignments of Error)

Claim #3 in plaintiffs’ complaint asserts that, for

many claimants, OED uses “a series of two written notices

to establish an overpayment: [1] the Underlying Eligibility

Decision and [2] a subsequent Administrative Decision.”

The former of those notices informs claimants of an adverse

determination of eligibility for unemployment benefits,

while the latter “informs a claimant of the amount of benefits OED believes she has been overpaid.” Plaintiffs brought

Claim #3 pursuant to 42 USC section 1983, asserting that

OED’s use of the “two-notice” system violated their due process rights under the Fourteenth Amendment.

Regarding the “two-notice” system, the summary

judgment record reflects that, historically, OED “general[ly]

issued eligibility and overpayment decisions separately,” as

a result of its “legacy computer systems,” which were “antiquated” and were unable to be easily “modified to reflect

the changing needs of the [unemployment insurance] program.” In March 2024, however, OED transitioned to a new

computer system called “Frances,” which, per the summary

judgment record, “will be configured so that eligibility and

overpayment decisions [are] connected” and “will generally be issued in one notice where possible.” OED’s efforts

to transition to a modernized computing platform predated

this litigation.

The trial court dismissed plaintiffs’ Claim #3 as

moot, reasoning that plaintiffs only sought prospective relief and that, “even though OED theoretically could decide to

switch back to a two-notice system unless the Court ordered

it not to, there is no realistic suggestion that OED would do

so because it would only present complications for both OED

and its customers without any benefit.” Therefore, in the

trial court’s view, it was “highly unlikely” that the issue of a two-notice system will arise in the future and the claim did

not meet the requirements of being “capable of repetition”

yet “evading review” under ORS 14.175.8

8

The trial court ruled that other claims by plaintiffs are moot, too. But the trial court also determined that those claims “do meet the standard of being 418 Casillas v. Gerstenfeld

Further, the trial court ruled that the exception to

mootness for “voluntary cessation of illegal activity” was

not applicable because “the record shows that OED is not

switching to the one-notice system for the purpose of evading review; rather, it appears that OED did not want to continue with the two-notice system but was hamstrung about

what it could do about that given the limitations of its mainframe computer system.”

On appeal, in plaintiffs’ second assignment of error,

they assert that “[t]he trial court erred in finding PlaintiffAppellants’ third claim for relief, concerning the use of a

two-notice system to establish overpayments of unemployment benefits, was moot.” In plaintiffs’ third assignment of

error, they assert that “[t]he trial court erred in finding that the use of the two-notice system to establish overpayments

of unemployment benefits was not ‘capable of repetition’

within the meaning of ORS 14.175.”

Specifically, plaintiffs argue that “OED’s stated

intention to make a ‘general’ shift to a single-notice system

‘where possible’ does not moot Plaintiffs’ third claim,” under either state or federal law and that “[p]laintiffs’ challenge to the two-notice system is not moot” even though “[p]laintiffs

have stopped claiming unemployment benefits.” Further,

plaintiffs argue that “the summary judgment record demonstrates that OED will continue to use a series of two notices

to establish overpayments for at least some claimants.”

In response, OED argues that “[p]laintiffs’ request

for prospective relief would have no concrete effect on plaintiffs”; that the “ ‘voluntary cessation’ doctrine” does not apply; and that Claim #3 is not “likely to evade review” under ORS

14.175.

Although the evidence in the summary judgment

record is limited and perhaps could have been more fulsome,

we conclude that the trial court did not err in determining

capable of repetition yet evading review” as set forth in ORS 14.175, and so it considered them.

On appeal, OED did not seek review of the trial court’s ruling that plaintiffs’ other claims “meet the standard” set forth in ORS 14.175. Thus, that issue is not before us.

Cite as 352 Or App 389 (2026) 419

that Claim #3 was moot and that it did not meet the requirements of ORS 14.175.

As an initial matter, because Claim #3 asserted

a claim under 42 USC section 1983, the question of mootness is not only a question of state law: “Oregon courts

cannot apply state standards of mootness and justiciability to a section 1983 claim brought in state court if application of those standards would preclude a plaintiff’s federal claim, but application of federal standards would not.”

Barcik v. Kubiaczyk, 321 Or 174, 185, 895 P2d 765 (1995).

And although it is an open question “whether state standards of mootness and justiciability could be applied to a

section 1983 claim brought in state court if application of

those standards would be more favorable, rather than less

favorable, to a plaintiff,” id. at n 9, we need not answer that question because we conclude that Claim #3 in plaintiffs’

complaint is moot under both state and federal mootness

standards.

“Mootness [is] treated similarly, but not identically,

under Oregon and federal law.” Id. at 182. Under Oregon

law, “[c]ases that are otherwise justiciable, but in which a

court’s decision no longer will have a practical effect on or

concerning the rights of the parties, are moot.” Id. (internal quotation marks omitted). Under federal law, “a case

becomes moot when the issues presented are no longer live

or the parties lack a legally cognizable interest in the outcome.” Id. (internal quotation marks omitted). “Whether a

case has become moot will depend on a factual determination regarding the potential impact of the court’s decision on the parties.” Garges v. Premo, 362 Or 797, 802, 421 P3d 345

(2018).

Under both the state and federal standard, we

conclude that the trial court did not err in determining

the case had become moot: Granting the prospective relief

requested by plaintiffs—which, as noted, was the only type

of relief that plaintiffs requested—would have no practical

effect on plaintiffs and plaintiffs lack a legally cognizable interest in the outcome. That is because, as plaintiffs

put it, their “known overpayment issues have resolved.”

And so for the prospective relief they request to have any

420 Casillas v. Gerstenfeld

effect on plaintiffs themselves, as OED argues, OED would

have to (1) “revisit an earlier decision involving plaintiffs,” (2) “determine that plaintiffs were overpaid,” and (3) use

the “two-notice system”—which OED has transitioned away

from—“to notify plaintiffs of that overpayment.” That series

of events is speculative, and that sort of speculation does

not prevent the claim from being moot under either state or

federal standards. See, e.g., City News & Novelty, Inc. v. City of Waukesha, 531 US 278, 279, 121 S Ct 743, 148 L Ed 2d

757 (2001) (“[A] live controversy is not maintained by speculation that [plaintiff] might be temporarily disabled from

reentering a business that it has left and currently asserts

no plan to reenter.”).

In arguing that Claim #3 is not moot, plaintiffs

point to what has been described as “the general rule that

voluntary cessation of a challenged practice rarely moots a

federal case.” City News & Novelty, 531 US at 285 n 1. That

“exception” to mootness applies under Oregon law as well.

See Fenimore v. Blachly-Lane County C.E.A., 297 Or App 47,

62, 441 P3d 699 (2019) (“One exception to our mootness doctrine is that the mere voluntary cessation of a challenged

practice in a context in which the practice may be resumed

does not render a claim challenging that practice moot.”

(Internal quotation marks omitted.)). The “voluntary cessation” doctrine “traces to the principle that a party should

not be able to evade judicial review, or to defeat a judgment, by temporarily altering questionable behavior.” City News &

Novelty, 531 US at 285 n 1.

The difficulty with plaintiffs’ reliance on the “voluntary cessation” doctrine in this case is that even if OED resumed issuing two-notices to establish an overpayment, plaintiffs

would not suffer any nonspeculative harm; as noted above,

plaintiffs’ “known overpayment issues have resolved.” As we

understand it, the voluntary cessation exception to mootness

does not prevent a case from becoming moot if resumption of

the challenged conduct would have no effect on the complaining party. See Already, LLC v. Nike, Inc., 568 US 85, 98, 133

S Ct 721, 184 L Ed 2d 553 (2013) (shoemaker’s counterclaim

seeking to invalidate competitor’s trademark was mooted by

competitor entering into covenant not to enforce trademark

Cite as 352 Or App 389 (2026) 421

against shoemaker, because there was “no reasonable risk

that [shoemaker] will be sued again” by competitor); cf. Fed.

Bureau of Investigation v. Fikre, 601 US 234, 242, 144 S Ct 771, 218 L Ed 2d 162 (2024) (determining that “the government’s

representation that it will not relist [plaintiff on a no-fly list] based on ‘currently available information’ may mean that his

past actions are not enough to warrant his relisting,” but that does not speak “to whether the government might relist him if

he does the same or similar things in the future—say, attend

a particular mosque or refuse renewed overtures to serve as

an informant” (emphasis added)).9

Finally, plaintiffs contend that Claim #3, even if

moot, is reviewable because it meets “the standard for ‘capable of repetition, yet evading review’ under ORS 14.175.”10

9

In arguing that Claim #3 is not moot, plaintiffs point to Oregon Natural Resource Council Fund v. Port of Portland, 286 Or App 447, 398 P3d 923 (2017). In that case, we rejected the plaintiff’s assertion that the case had become moot after the trial court ruled in its favor and entered a judgment declaring that the defendant “violated Article I, section 8, of the Oregon Constitution when it rejected a proposed advertisement that plaintiff * * * wanted to run at Portland International Airport.” Id. at 449. On appeal in that case, the plaintiff asserted that the case was moot because “[t]he ad is no longer running, and [plaintiff] no longer wants to run it.” Id. at 455.

We rejected the plaintiff’s argument in Oregon Natural Resource Council Fund, reasoning that, as a result of the judgment in the trial court, the defendant “has a present obligation to accept [the plaintiff’s] advertisement, should [the plaintiff] want to display it,” and “viewed in the context of the pleadings and litigation as a whole, the judgment has the practical effect of allowing [the plaintiff] to submit any political advertisement, because the court ruled that the advertising policy unconstitutionally distinguished between commercial and political speech.” Id. at 456.

But here there is no judgment declaring the rights between the parties with regard to Claim #3; plaintiffs seek prospective relief—e.g., an order directing OED to make systemic changes moving forward—that cannot have a concrete effect on plaintiffs unless a series of speculative events occur. That is fundamentally different than the mootness issue in Oregon Natural Resource Council Fund. Compare City News & Novelty, Inc., 531 US at 284 (case moot where plaintiff business “left the fray [in the trial court] as a loser, not a winner” in its suit against city, and so “dismissal * * * does not keep [the city] under the weight of an adverse judgment”), with City of Erie v. Pap’s A.M., 529 US 277, 288, 120 S Ct 1382, 146 L Ed 2d 265 (2000) (case not moot where business prevailed in the trial court in a suit against a municipality, and the business obtained a judgment that declared a municipal ordinance invalid, because municipality would have been saddled with an “ongoing injury” if the case was dismissed for mootness on appeal, i.e., the judgment barring it from enforcing its ordinance).

10

ORS 14.175 provides:

“In any action in which a party alleges that an act, policy or practice of a

public body, as defined in ORS 174.109, or of any officer, employee or agent of 422 Casillas v. Gerstenfeld

We disagree because, in our view, the challenged policy

or practice, or similar acts—i.e., use of the two-notice system—are not “likely to evade judicial review in the future.”

ORS 14.175(3). In considering that issue, “we are looking at

the type of challenge at issue and not whether the specific

legal issue may be addressed in a different type of challenge

in a different case.” NewSun Energy, LLC v. Public Utility

Comm., 336 Or App 515, 522, 561 P3d 1135 (2024), rev den,

373 Or 815 (2025).

Here, plaintiffs assert that the “[t]he type of challenge at issue” is “an action under 42 USC § 1983” and that,

if “[p]laintiffs’ claims are now moot because their known

overpayment issues have resolved in the nearly three years

since filing, that demonstrates why any similar future

challenge to the 2-notice system is likely to evade judicial

review.”

We disagree with plaintiffs, because under federal

law a “live claim for nominal damages”—such as are available under 42 USC section 1983—“will prevent dismissal

for mootness.” Bernhardt v. Cnty. of Los Angeles, 279 F3d

862, 872 (9th Cir 2002). That is, the federal mootness standard—which we must apply in section 1983 cases if state law

would require dismissal—would permit such a section 1983

claim for nominal damages to proceed, and it would also

permit an associated claim for declaratory relief. See Barcik

v. Kubiaczyk, 321 Or 174, 199, 895 P2d 765 (1995) (plaintiffs’ federal claims against school district for a “declaration that defendants’ conduct * * * was unconstitutional under federal

law, and for nominal damages, [was] not moot” even though

plaintiffs’ had graduated and were no longer students of

the district). The difficulty for plaintiffs in this case is that

a public body, as defined in ORS 174.109, is unconstitutional or is otherwise

contrary to law, the party may continue to prosecute the action and the court

may issue a judgment on the validity of the challenged act, policy or practice

even though the specific act, policy or practice giving rise to the action no

longer has a practical effect on the party if the court determines that:

“(1) The party had standing to commence the action;

“(2) The act challenged by the party is capable of repetition, or the policy

or practice challenged by the party continues in effect; and

“(3) The challenged policy or practice, or similar acts, are likely to evade

judicial review in the future.”

Cite as 352 Or App 389 (2026) 423

they only sought prospective relief and did not seek nominal

damages.

III. CONCLUSION

In sum, on plaintiffs’ appeal, with regard to plaintiffs’ first assignment of error, we conclude that the trial

court erred in determining that “due process does not require

OED to tell claimants what ‘type’ has been assigned to their

overpayment.” Additionally, with regard to plaintiffs’ fourth

assignment of error, we conclude that the trial court erred

in determining that “OED’s overpayment notices contained

sufficient individualized reasons to support the agency’s

decision.” As explained above, certain notices did not. We

reject plaintiffs’ second and third assignments of error.

On OED’s cross-appeal, we reject OED’s first

through sixth assignments of error.

On appeal, affirmed in part, reversed in part and

remanded; on cross-appeal affirmed.