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Trotman v. Transunion, LLC

2026-08-26

Summary

Holding. The court granted defendants' motion to dismiss Trotman's amended complaint for failure to state a claim under Rule 12(b)(6) because the complaint lacked specific factual allegations identifying which accounts contained inaccurate information and what that inaccuracy consisted of; however, the dismissal was without prejudice and Trotman was granted leave to file a second amended complaint within thirty days.

Ian Trotman, proceeding without legal representation, sued credit reporting agencies Transunion and Equifax under the Fair Credit Reporting Act, claiming they failed to maintain accurate credit reports and did not properly reinvestigate disputed information. Trotman alleged that inaccurate data concerning his student loans, car loan, and credit cards appeared on his reports beginning in October 2018, causing him harm when seeking mortgage and credit approval. The defendants moved to dismiss the complaint for failing to state a valid legal claim.

The court found that while Trotman generally alleged the presence of inaccurate information, he did not provide the specific factual details necessary to survive dismissal. He failed to identify which particular account numbers contained errors or what specific information for each account was incorrect. The court recognized Trotman's pro se status and applied a more lenient pleading standard, but determined that liberal construction does not eliminate the requirement to state plausible claims under federal rules. The court granted the defendants' motion to dismiss but allowed Trotman an opportunity to file an improved complaint addressing these deficiencies.

Summary generated by law.co from the public-domain opinion. The opinion text itself is public domain.

Key issues

  • Whether a plaintiff must allege specific factual details about inaccurate information to state Fair Credit Reporting Act claims
  • Application of pleading standards to pro se litigants in federal court
  • Sufficiency of conclusory allegations versus specific factual allegations
  • Whether a plaintiff can amend a complaint through opposition briefing

Procedural posture

The case was removed from D.C. Superior Court to federal district court; defendants filed a motion to dismiss the amended complaint for failure to state a claim under Rule 12(b)(6).

Authorities cited

Opinion

majority opinion

UNITED STATES DISTRICT COURT

FOR THE DISTRICT OF COLUMBIA

IAN CARLISLE TROTMAN,

Plaintiff,

v. Civil Action No. 25 - 1665 (LLA)

TRANSUNION, LLC, et al.,

Defendants.

MEMORANDUM OPINION AND ORDER

Plaintiff Ian Carlisle Trotman, proceeding pro se, brings this action against Transunion,

LLC (“Transunion”) and Equifax Information Services, LLC (“Equifax”), alleging violations of

the Fair Credit Reporting Act (“FCRA”), 15 U.S.C. § 1681 et seq.1 ECF No. 48. Defendants have

moved to dismiss for failure to state a claim under Federal Rule of Civil Procedure 12(b)(6). ECF

No. 49. The motion is fully briefed. ECF Nos. 49, 52 to 54. Mr. Trotman has filed a surreply,

ECF No. 55, which the court construes as a motion for leave to file a surreply. Also pending are

Mr. Trotman’s motion and renewed motion for a hearing and to set discovery deadlines, ECF

Nos. 57, 58, and motion for a preliminary injunction, ECF No. 59. For the reasons explained

below, the court grants Mr. Trotman’s motion for leave to file a surreply, grants Defendants’

motion to dismiss but grants Mr. Trotman leave to file a second amended complaint within thirty

days, and denies Mr. Trotman’s remaining motions as moot.

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Mr. Trotman also sued Experian Information Solutions, Inc. (“Experian”), ECF No. 48, but the two parties subsequently filed a joint stipulation of dismissal pursuant to Federal Rule of Civil Procedure 41(a)(1)(A)(ii), ECF No. 56, and the court dismissed Mr. Trotman’s claims against Experian with prejudice, Mar. 17, 2026 Minute Order.

I. FACTUAL BACKGROUND AND PROCEDURAL HISTORY

The following factual allegations drawn from Mr. Trotman’s amended complaint, ECF

No. 48, are accepted as true, Ashcroft v. Iqbal, 556 U.S. 662, 678 (2009); Brown v. Whole Foods

Mkt. Grp., Inc., 789 F.3d 146, 151-52 (D.C. Cir. 2015) (per curiam). Mr. Trotman is a consumer

whose credit information is “collect[ed], maintain[ed], and disseminate[d]” by Defendants, which

operate as credit reporting agencies. ECF No. 48 ¶ 9. Beginning in October 2018, Defendants

began including “inaccurate, incomplete, and unverifiable information” on Mr. Trotman’s credit

report. Id. ¶ 10. The information concerned Mr. Trotman’s student loans with the Department of

Education and Nelnet, his car loan with Bridgecrest Credit Company, his Military Star

Card/Airforce Exchange account, his PHH Mortgage Services account, and his Capital One and

Bank of America credit cards. Id. Mr. Trotman disputed the inaccurate information on several

occasions, id. ¶ 11, but Defendants did not make any corrections, id. ¶¶ 12, 13. According to

Mr. Trotman, Defendants’ errors and omissions have negatively affected his ability to obtain a

mortgage and secure stable housing, caused him to accept a higher interest rate on a car loan, and

resulted in the denial of several credit card applications. Id. ¶ 22.

In April 2025, Mr. Trotman filed an action in the Superior Court of the District of

Columbia against Transunion, Equifax, and Experian. See Compl., Trotman v. Transunion LLC,

Off. of Gen. Couns., No. 2025-CAB-2674 (D.C. Super. Ct. Apr. 26, 2025). Transunion

subsequently removed the case to this court, ECF No. 1, and filed a motion to dismiss, ECF No. 11,

in which Experian and Equifax joined, ECF Nos. 22, 25. Mr. Trotman then moved for a

preliminary injunction, ECF No. 18, to amend the complaint, ECF No. 19, and for various other

relief, ECF Nos. 20, 27 to 29, 34, 36, 39. In October 2025, the court granted Mr. Trotman leave

to file an amended complaint and denied his pending motions. ECF No. 42.

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Mr. Trotman brings two FCRA claims in his amended complaint: (1) that Defendants

failed to maintain reasonable procedures to ensure the accuracy of his credit reports, in violation

of 15 U.S.C. § 1681e(b) (Count I); and (2) that Defendants failed to conduct a reasonable

reinvestigation of certain disputed information on his credit report, in violation of 15 U.S.C.

§ 1681i (Count II).2 ECF No. 48 ¶¶ 14-21. He seeks $15 million in compensatory damages,

punitive damages to deter Defendants from violating the FCRA again, and an injunction “requiring

Defendants to correct the inaccurate information on [his] credit reports” and “implement

reasonable procedures” for ensuring the accuracy of reported information. Id. at 4-5.3

Defendants filed a motion to dismiss the amended complaint. ECF No. 49. Mr. Trotman

then filed an opposition, ECF No. 52, before the court issued a Fox/Neal order. The court

subsequently issued a Fox/Neal order allowing Mr. Trotman to file a second brief in opposition to

the motion to dismiss and advising him of the consequences of failing to do so. ECF No. 50.

Mr. Trotman filed his second opposition, ECF No. 53, Defendants filed a reply, ECF No. 54, and

Mr. Trotman filed a surreply, ECF No. 55, which the court construes as a motion seeking leave to

file a surreply. Mr. Trotman has also filed a motion and renewed motion for a hearing and to set

discovery deadlines, ECF Nos. 57, 58, as well as a second motion for a preliminary injunction,

ECF No. 59; see ECF No. 61, which Defendants oppose, ECF No. 60.

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Mr. Trotman filed his amended complaint the same day the court granted him leave to do so, but before the court mailed its order to his address of record. See ECF Nos. 47, 48. In November 2025, Mr. Trotman filed a second amended complaint that is identical to his first amended complaint and is currently pending as a request for leave to file. See ECF No. 51. Because the court considers the merits of Mr. Trotman’s first amended complaint, the court will deny Mr. Trotman’s request for leave to file a second amended complaint as moot.

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When citing ECF No. 48, the court refers to the CM/ECF-generated numbers at the top of each page.

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II. LEGAL STANDARDS

Under Rule 12(b)(6), the court will dismiss a complaint that does not “contain sufficient

factual matter, accepted as true, to ‘state a claim to relief that is plausible on its face.’” Iqbal, 556

U.S. at 678 (quoting Bell Atl. Corp. v. Twombly, 550 U.S. 544, 570 (2007)). “A claim has facial

plausibility when the plaintiff pleads factual content that allows the court to draw the reasonable

inference that the defendant is liable for the misconduct alleged.” Id. In evaluating a motion under

Rule 12(b)(6), a court accepts all well-pleaded factual allegations in the complaint as true. See

Erickson v. Pardus, 551 U.S. 89, 94 (2007) (per curiam); see also Atherton v. D.C. Off. of Mayor,

567 F.3d 672, 681 (D.C. Cir. 2009). Although the plausibility standard does not require “detailed

factual allegations,” it “requires more than labels and conclusions, and a formulaic recitation of

the elements of a cause of action will not do.” Twombly, 550 U.S. at 555. Nor will “‘naked

assertion[s]’ devoid of ‘further factual enhancement’” suffice. Iqbal, 556 U.S. at 678 (alteration

in original) (quoting Twombly, 550 U.S. at 557).

Pleadings by pro se litigants are generally held “to less stringent standards than formal

pleadings drafted by lawyers.” Haines v. Kerner, 404 U.S. 519, 520 (1972) (per curiam). The

court therefore “liberally construe[s]” the amended complaint and all pro se filings. Erickson, 551

U.S. at 94 (quoting Estelle v. Gamble, 429 U.S. 97, 106 (1976)); see Brown, 789 F.3d at 151-52.

This liberal construction “is not, however, a license to ignore the Federal Rules of Civil

Procedure.” Sturdza v. United Arab Emirates, 658 F. Supp. 2d 135, 137 (D.D.C. 2009). Thus,

“the complaint must still present a claim on which the Court can grant relief” in order to defeat a

motion to dismiss under Rule 12(b)(6). Smith v. Scalia, 44 F. Supp. 3d 28, 36 (D.D.C. 2014)

(internal quotation marks omitted) (quoting Budik v. Dartmouth-Hitchcock Med. Ctr., 937 F. Supp.

2d 5, 11 (D.D.C. 2013)).

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III. DISCUSSION

A. Mr. Trotman’s Proposed Surreply

While surreplies are “generally disfavored,” Kifafi v. Hilton Hotels Ret. Plan, 736 F. Supp.

2d 64, 69 (D.D.C. 2010), aff’d, 701 F.3d 718 (D.C. Cir. 2012), “[i]t is within the court’s authority

to grant leave to file a sur-reply when ‘the party making the motion would [otherwise] be unable

to contest matters presented to the court for the first time in the opposing party’s reply,’” Lopez v.

Council on Am.-Islamic Rels. Action Network, Inc., 657 F. Supp. 2d 104, 108 (D.D.C. 2009)

(quoting Lewis v. Rumsfeld, 154 F. Supp. 2d 56, 61 (D.D.C. 2001)), aff’d, 383 F. App’x 1

(D.C. Cir. 2010) (per curiam). “[A] surreply is not a vehicle for rehashing arguments that have

already been raised and briefed by the parties.” Crummey v. Soc. Sec. Admin., 794 F. Supp. 2d 46,

63 (D.D.C. 2011), aff’d, No. 11-5231, 2012 WL 556317 (D.C. Cir. Feb. 6, 2012) (per curiam).

For a surreply to be appropriate, the opposing party’s reply must have raised “truly new”

arguments. THEC Int’l-Hamdard Cordova Grp.-Nazari Constr. Co., Ltd. Joint Venture v. Cohen

Mohr, LLP, 301 F. Supp. 3d 1, 6 (D.D.C. 2018) (quoting U.S. ex rel. Pogue v. Diabetes Treatment

Ctrs. of Am., Inc., 238 F. Supp. 2d 270, 277 (D.D.C. 2002)). The court also considers “whether

the movant would be unduly prejudiced were leave to be granted.” Doe v. Exxon Mobil Corp., 69

F. Supp. 3d 75, 85 (D.D.C. 2014) (quoting Banner Health v. Sebelius, 905 F. Supp. 2d 174, 187

(D.D.C. 2012)). Ultimately, “[t]he decision to grant or deny leave to file a sur-reply is committed

to the sound discretion of the court.” Flynn v. Veazey Constr. Corp., 310 F. Supp. 2d 186, 189

(D.D.C. 2004).

Mr. Trotman failed to seek leave to file a surreply, let alone argue why leave would be

warranted. ECF No. 55. Instead, he simply docketed his proposed surreply. Id. The court is

disinclined to grant leave to a movant who has not asserted that he satisfies the applicable legal

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standard. Nevertheless, given Mr. Trotman’s pro se status—and the fact that consideration of the

surreply would not prejudice Defendants because the surreply “does not introduce any new facts

that would change the outcome” of Defendants’ motion to dismiss, Tsai v. United States,

No. 23-CV-2392, 2025 WL 823891, at *4 (D.D.C. Mar. 14, 2025) (quoting Amissah v. Gallaudet

Univ., No. 19-CV-679, 2022 WL 4016592, at *7 (D.D.C. Sep. 2, 2022))—the court will exercise

its discretion to grant what it has construed as Mr. Trotman’s motion for leave to file a surreply.

B. Defendants’ Motion to Dismiss

Section 1681e(b) of the FCRA requires credit reporting agencies to “follow reasonable

procedures to assure maximum possible accuracy of the information” in a consumer’s credit report.

15 U.S.C. § 1681e(b). Under Section 1681i, once a consumer disputes “the completeness or

accuracy of any item of information” contained in his file at a credit rating agency, the agency

must “conduct a reasonable reinvestigation to determine whether the disputed information is

inaccurate” and, if so, take certain remedial measures. Id. § 1681i(a)(1)(A). When a credit

reporting agency negligently or willfully violates a duty imposed by the FCRA, the aggrieved

consumer has a private right of action against the agency. Id. §§ 1681n (cause of action for willful

noncompliance), 1681o (negligent noncompliance).

Defendants assert that Mr. Trotman has failed to state FCRA claims for several reasons.

First, Defendants contend that Mr. Trotman’s amended complaint is “conclusory and unsupported

by the requisite factual allegations” to survive a motion to dismiss, ECF No. 49-1, at 4, because

Mr. Trotman did not allege “any inaccuracy in any of [their credit] reporting,” id. at 5. Second,

Defendants seek dismissal of Mr. Trotman’s Section 1681e(b) claim because Mr. Trotman did not

allege facts concerning Defendants’ procedures or any connection between the procedures and any

inaccurate information in a credit report. Id. at 5-6. Third, Defendants maintain that

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Mr. Trotman’s Section 1681i reinvestigation claim must be dismissed for failure to plausibly

describe how Defendants mishandled the reinvestigation. Id. at 6-7. Finally, Defendants ask the

court to dismiss Mr. Trotman’s request for injunctive relief because they argue such relief is not

available under the FCRA. Id. at 7-8. The court agrees with Defendants’ first argument and

dismisses Mr. Trotman’s amended complaint without prejudice but grants him leave to file a

second amended complaint.4

As Defendants contend, the amended complaint lacks critical details about purported

inaccuracies in Mr. Trotman’s credit reports. Although the D.C. Circuit has not addressed the

question, other federal courts of appeals have held that both Section 1681e(b) and Section 1681i

require a plaintiff to allege that the credit reporting agency reported inaccurate information. See

Berry v. Experian Info. Sols., Inc., 115 F.4th 528, 536 (6th Cir. 2024) (holding that both provisions

require allegations of an inaccuracy and citing cases); see also Reyes v. Equifax Info. Servs. L.L.C.,

140 F.4th 279, 285-86 (5th Cir. 2025) (surveying consensus among the federal courts of appeals).

Mr. Trotman alleges that he alerted Defendants of “inaccurate, incomplete, and unverifiable

information” in their credit reports. ECF No. 48 ¶¶ 10-11. Yet the mere allegation that

4

Because the court has determined that Mr. Trotman’s amended complaint fails to state a claim, it declines to decide at this juncture whether injunctive relief is available under the FCRA. While Defendants correctly cite a Fifth Circuit decision holding that the FCRA precludes such relief, Washington v. CSC Credit Servs., Inc., 199 F.3d 263, 268-69 (5th Cir. 2000); ECF No. 49-1, at 7, and further note that most district courts have followed Washington, see Alston v. Equifax Info. Servs., LLC, No. 13-CV-1230, 2014 WL 6388169, at *3 (D. Md. Nov. 13, 2014) (collecting cases); ECF No. 49-1, at 7, the Sixth Circuit has explained that “Washington may be right . . . [,] [b]ut the answer is not free from doubt” because district courts presumptively have authority to issue injunctions and the FCRA contains conflicting negative inferences about the remedies available under the statute, Beaudry v. TeleCheck Servs., Inc., 579 F.3d 702, 709 (6th Cir. 2009). Because the parties have not fully joined issue on these arguments, see ECF No. 49-1, at 7; ECF No. 52, at 4; ECF No. 53, at 2-3; ECF No. 54, at 6, the court will refrain from doing so sua sponte. Instead, Defendants are free to raise this and any other arguments in a motion to dismiss the second amended complaint.

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Mr. Trotman’s credit reports contained inaccurate information is insufficient to state a claim

because the court need not accept his “legal conclusion couched as a factual allegation.” Iqbal,

556 U.S. at 678 (quoting Twombly, 550 U.S. at 555). Mr. Trotman also lists various credit lines

that contain purportedly inaccurate information. ECF No. 48 ¶ 10. But he does not identify the

Transunion and Equifax account numbers that correspond to each credit line, id. (conceding that

the “[a]ccount [numbers] var[y] based on credit reporting agency”), and, more importantly, he fails

to specify what information for each account is inaccurate. Without such information,

Mr. Trotman has done nothing more than “recit[e] . . . the elements of a cause of action, supported

by mere conclusory statements.” Iqbal, 556 U.S. at 678.

In response to Defendants’ motion to dismiss, Mr. Trotman contends that his failure “to

specifically identify inaccurate information” should be excused because he is proceeding pro se,

“and the rules are different for individuals representing themselves.” ECF No. 52, at 2. While it

is true that the court must liberally construe his pro se pleadings, Mr. Trotman must still comply

with the Federal Rules of Civil Procedure—including the pleading requirements to avoid dismissal

under Rule 12(b)(6). See Jarell v. Tisch, 656 F. Supp. 237, 239 (D.D.C. 1987). Mr. Trotman then

includes in his opposition “a list of inaccuracies” concerning late payments and an incorrect ballon

payment. ECF No. 52, at 2. Although the court is mindful of its obligation to consider all of

Mr. Trotman’s filings, it will not permit Mr. Trotman to amend his complaint through his

opposition to Defendants’ motion to dismiss.

Instead, the better course is to grant Defendants’ motion to dismiss under Rule 12(b)(b),

but to do so without prejudice to Mr. Trotman’s filing a second amended complaint that cures the

factual deficiencies in his first amended complaint. In his opposition to the motion to dismiss,

Mr. Trotman requests “leave to amend” his pleading “should the Court find any deficiencies.”

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ECF No. 52, at 5; see ECF No. 53, at 4 (same). Because Defendants are entitled to file a Rule 12

motion in response to a pleading that contains the requisite factual details, the court will grant

Mr. Trotman leave to file a second amended complaint rather than consider Mr. Trotman’s

opposition to the motion to dismiss as an amendment itself. See Mattiaccio v. DHA Grp., Inc.,

908 F. Supp. 2d 136, 139 (D.D.C. 2012) (granting the defendant’s motion to dismiss but also

granting the plaintiff leave to amend his complaint after he had requested the opportunity to do so

in his opposition to the motion to dismiss); Opp’n to Mot. to Dismiss at 5, Mattiaccio, 908 F. Supp.

2d 136 (No. 12-CV-1249), ECF No. 9; KLEO AG v. Rivada Networks, Inc., No. 22-CV-1664,

2022 WL 22626490, at *2 (D.D.C. Nov. 2, 2022) (granting the defendant’s motion to dismiss,

“treat[ing] the plaintiff’s request to amend its complaint in its opposition brief as a motion for

leave to amend the complaint,” and granting leave to file an amended pleading).5

C. Mr. Trotman’s Remaining Motions

Mr. Trotman’s other pending filings include a motion and renewed motion for a hearing

and to set discovery deadlines, ECF Nos. 57, 58, and a motion for a preliminary injunction, ECF

No. 59. Because the court dismisses his amended complaint for failure to state a claim, there is no

need to resolve the remaining motions. See, e.g., United to Prot. Democracy v. Presidential

Advisory Comm’n on Election Integrity, 288 F. Supp. 3d 99, 116 (D.D.C. 2017) (granting the

defendants’ motion to dismiss and declining to consider the motion for a preliminary injunction

5

A plaintiff generally cannot “amend his Complaint by way of declaration or assertions in his pleadings.” Mattiaccio, 908 F. Supp. at 139. As Defendants explain, Mr. Trotman has used his opposition to the motion to dismiss to “add[] allegations not found in the Amended Complaint.” ECF No. 54, at 3; see ECF No. 52, at 2 (naming accounts with purportedly inaccurate late payment histories). Because Mr. Trotman is proceeding pro se, the court will treat his alternative request— to allow him to amend his pleading—as a motion for leave to file a second amended complaint. ECF No. 52, at 5; ECF No. 53, at 4; see KLEO AG, 2022 WL 22626490, at *2.

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notwithstanding the court’s decision to grant the plaintiffs leave to amend the complaint); McKee

v. U.S. Dep’t of Just., 253 F. Supp. 3d 78, 80 (D.D.C. 2017) (granting a motion to dismiss and

denying a pending motion for a hearing as moot). Accordingly, the court will deny the remaining

motions as moot.

IV. CONCLUSION

For the foregoing reasons, it is hereby ORDERED that Defendants’ Motion to Dismiss,

ECF No. 49, is GRANTED and Mr. Trotman’s Amended Complaint, ECF No. 48, is

DISMISSED without prejudice, but Mr. Trotman is granted leave to file a second amended

complaint on or before September 25, 2026. It is further ORDERED that Mr. Trotman’s Motion

for Hearing, ECF No. 57, Renewed Motion for Hearing, ECF No. 58, and Motion for Preliminary

Injunction, ECF No. 59, are DENIED as moot.

SO ORDERED.

LOREN L. ALIKHAN

United States District Judge

Date: August 26, 2026

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