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Juan Gonzalez v. Resolvion, LLC

2026-10-07

Authorities cited

Opinion

majority opinion

Third District Court of Appeal

State of Florida

Opinion filed October 7, 2026.

Not final until disposition of timely filed motion for rehearing.

No. 3D25-1480

Lower Tribunal No. 25-4087-CA-01

Juan Gonzalez,

Appellant,

vs.

Resolvion, LLC,

Appellee.

An Appeal from a non-final order from the Circuit Court for Miami-Dade County, Daryl E. Trawick, Judge.

Law Office of Gustavo Martinez, and Gustavo Martinez, for appellant.

Winget, Spadafora & Schwartzberg, LLP, and Zachary S. Knoblock, for appellee.

Before LOGUE, LINDSEY, and GOODEN, JJ.

LOGUE, J.

The plaintiff below, Juan Gonzalez, appeals from the trial court’s

nonfinal order granting defendant Resolvion, LLC’s Motion to Stay the Case and Compel Arbitration pursuant to an arbitration provision in the lease

agreement between Gonzalez and American Honda Finance Corporation to

which Resolvion was not a signatory. The facts at this preliminary point in

the litigation indicate Resolvion repossessed Gonzalez’s 2018 Honda Civic

under the mistaken impression that Gonzalez had failed to make payments

to Honda under the lease agreement. In fact, Gonzalez had purchased the

vehicle pursuant to the lease agreement and financed the purchase through

another finance company. As such, Honda had no lien or claim on the

vehicle. In the underlying action, Honda was not made a party to the litigation

and Gonzalez’s causes of action against Resolvion did not cite to or rely

upon the lease agreement. Under these circumstances, the trial court erred

in finding that Gonzalez was equitably estopped from refusing to arbitrate his

claims against Resolvion.

BACKGROUND

Gonzalez filed a complaint against Resolvion. The complaint alleged

that on February 1, 2022, Resolvion wrongfully seized and removed his

vehicle from the front of his residence without his consent. On the day the

vehicle was taken, Gonzalez was the title holder and registered owner of his

vehicle and there was no lienholder or claimant who had a lawful right to

repossess, use, or take his vehicle. Further, the complaint alleged Resolvion

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was not acting on behalf of anyone who had a lien, security interest, or lawful

right to repossess the vehicle. Gonzalez repeatedly requested Resolvion

return the vehicle, but Resolvion refused. The complaint asserted claims for

civil theft, conversion, trespass to chattel, negligence, gross negligence, and

unlawful removal of a vehicle under section 715.07, Florida Statutes (2021).

In response, Resolvion filed a motion to stay the case and compel

arbitration, relying on an arbitration provision in the 36-month lease

agreement for the vehicle between Gonzalez and Honda executed on

September 25, 2018. The lease agreement contained the following

arbitration provision:

By agreeing to arbitrate, the right to go to court is waived and

instead claims, disputes, or controversies are submitted to

binding arbitration. . . .

By signing the Arbitration Consent, YOU elect to have disputes

resolved by arbitration. YOU, HONDA[1] or any involved third

party may pursue a Claim. “Claim” means any dispute between

YOU, HONDA, or any involved third party relating to your

account, this Lease, or our relationship, including any

application; the Vehicle, its performance and any

representations; omissions or warranties. “Claim” does not

1

The arbitration provision defines “Honda” as follows: “HONDA means the Lessor, Dealer, Honda Lease Trust, American Honda Finance Corporation (AHFC), American Honda Motor Co., Inc., Honda Finance Exchange, Inc., Acura Financial Services (AFS), Honda Financial Services (HFS), HVT, Inc., their parents, subsidiaries, predecessors, successors, assignees, and officers, employees, representatives, and agents. YOU means Lessee and Co-Lessee.”

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include personal injury or wrongful death claims. YOU or HONDA

may seek remedies in small claims court or provisional judicial

remedies without arbitrating.

This provision survives termination of this Lease or relationship,

bankruptcy, assignment, or transfer. . . .

The lease agreement also allowed Honda to repossess the vehicle if

Gonzalez defaulted.

In support of its motion to compel arbitration, Resolvion filed the sworn

affidavit of its Vice President, Wendy Radmall. In her affidavit, Radmall

averred that Resolvion had an agreement with Honda to provide automobile

recovery and repossession services. In late 2021 or early 2022, Honda

contacted Resolvion to repossess Gonzalez’s vehicle because he had

violated the lease agreement. Resolvion then engaged a non-party tow truck

company to repossess the vehicle. At all relevant times, Resolvion was

acting with the sole purpose of assisting Honda in enforcing its rights under

the lease agreement.

In its motion, Resolvion acknowledged that the general rule is that a

non-signatory to a contract containing an arbitration agreement cannot

compel a signatory to submit to arbitration. Resolvion, however, asserted

that Florida and federal courts have applied the principles of equitable

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estoppel to allow a non-signatory, such as Resolvion, to compel arbitration

against a signatory to the contract, such as Gonzalez.

In this regard, Resolvion claimed that, while the complaint was “crafted

in a way to avoid implicating the arbitration provision, [Gonzalez’s] reference

to the vehicle, his alleged possessory interest right to [the vehicle], and the

repossession of the vehicle pursuant to Honda’s instructions nevertheless

invokes the lease agreement that he signed with Honda.” In addition,

Resolvion argued, the arbitration provision provided that Gonzalez agreed to

arbitrate all claims or disputes with Honda and its affiliates, assignees, and

agents, and Resolvion was acting as Honda’s agent.

Gonzalez countered by filing his own affidavit. In it, he averred that he

satisfied all financial obligations to Honda under the lease agreement; the

lease agreement ended when he purchased the vehicle on January 14,

2022; and the causes of action he asserted against Resolvion are based on

incidents that occurred following the lease period and are completely

unrelated to the lease agreement. Moreover, when he purchased the vehicle,

he financed a portion of the purchase price with Capital One Auto Finance,

not Honda, and on January 15, 2022, Capital One placed a lien on the

vehicle, and Honda removed any lien it had on the vehicle.

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Further, in late January 2022, Gonzalez checked Florida’s Department

of Highway Safety and Motor Vehicles’ website, which confirmed that Honda

no longer had a lien on the vehicle; Capital One was the sole lienholder; and

he was the sole registered owner of the vehicle with the title being issued on

January 15, 2022. Nonetheless, on February 1, 2022, Resolvion entered his

private property and stole his vehicle. In addition, Gonzalez averred that

once the vehicle was stolen, he communicated with several Honda entities,

including Honda and the dealership. The Honda entities admitted that

Gonzalez was the sole lawful owner of the vehicle; he did not owe anything

to Honda and/or its affiliated corporate entities; no Honda entity had a lien

on the vehicle; Resolvion was not enforcing any of Honda’s rights under the

lease agreement; the lease was over because Gonzalez had purchased the

vehicle; and Resolvion did not have the authority to repossess the vehicle on

its behalf.

Gonzalez also asserted that he presented this evidence to Resolvion,

but Resolvion refused to return the vehicle for weeks. Gonzalez further

argued that, assuming Resolvion, which was not a party to the lease

agreement, does have standing to enforce the arbitration provision, the

communications between Gonzalez, Honda, and the dealership “prove that

Resolvion’s tortious conduct [fell] well outside the scope of the arbitration

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provision.” Gonzalez also asserted that Resolvion’s characterization of what

occurred as a “repossession” was misleading.

The trial court conducted a hearing on Resolvion’s motion to stay and

compel arbitration. Following arguments of the parties’ counsels, the trial

court granted Resolvion’s motion to stay and compel arbitration. In doing so,

the trial court determined that the first circumstance in which a non-signatory

can use equitable estoppel to enforce an arbitration provision—when the

signatory’s claims allege substantially interdependent and concerted

misconduct by another signatory and the non-signatory—was not applicable.

The trial court, however, determined the second circumstance—when the

claims relate directly to the contract and the signatory relies on the contract

to assert its claims against the non-signatory—was applicable. In ruling that

the second circumstance was applicable, the trial court stated:

The plaintiff asserts that this dispute is based in tort and is

not based upon the lease, which had expired, and that the lien

was no longer in effect, and as a result, this action is not

dependent upon the lease. The defendant, on the other hand,

makes the argument that this dispute is dependent upon the

lease. It would not have arisen, but for the existence of the lease

in the first place.

The Court here agrees with the defense. While the plaintiff

may assert that this case is not dependent upon the lease and

that it expired, this dispute is premised -- this dispute would not

have reached this stage but for the existence of the lease in the

first place. The Court looks at the provisions of the lease, and the

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provision that the Court is relying upon has been referred to by

both sides.

Where it says “By signing the arbitration agreement, you

elect to have disputes resolved by arbitration. You, Honda, or

any involved third party may pursue a claim. Claim means any

dispute between you, Honda, or any involved third party relating

to your account,” the Court finds that language to be convincing.

In addition, the agreement states “This provision survives

termination of this lease,” et cetera. Given the explicit terms of

the lease and the Court’s findings regarding the fact that this

case is in fact premised upon the lease, despite the fact that the

plaintiff has brought tort actions, the Court is going to grant the

motion to stay the case and send this case to arbitration.

The trial court entered an order granting Resolvion’s motion to stay and

compel arbitration “for the reasons stated in the record.” Gonzalez timely

appealed.

ANALYSIS

Florida courts consider three elements when ruling on a motion to

compel arbitration of a given dispute: “(1) whether a valid written agreement

to arbitrate exists; (2) whether an arbitrable issue exists; and (3) whether the

right to arbitration was waived.” Seifert v. U.S. Home Corp., 750 So. 2d 633,

636 (Fla. 1999).

In Florida, the general rule is that “a non-signatory to a contract

containing an arbitration agreement cannot compel a signatory to submit to

arbitration.” Rolls-Royce PLC v. Royal Caribbean Cruises Ltd., 960 So. 2d

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768, 770 (Fla. 3d DCA 2007); see also Fla. Roads Trucking, LLC v. Zion

Jacksonville, LLC, 384 So. 3d 817, 819 (Fla. 5th DCA 2024) (“The normal

rule, of course, is that ‘a party cannot compel arbitration under an arbitration

agreement to which it was not a party.’” (quoting Beck Auto Sales, Inc. v.

Asbury Jax Ford, LLC, 249 So. 3d 765, 767 (Fla. 1st DCA 2018))). Florida

courts, however, “have recognized that principles of equitable estoppel

sometimes allow a non-signatory to compel arbitration against someone who

had signed an arbitration agreement.” Beck Auto Sales, 249 So. 3d at 767.

“The doctrine of equitable estoppel ‘precludes a party from asserting

rights he otherwise would have had against another when his own conduct

renders assertion of those rights contrary to equity.’” Marcus v. Fla. Bagels,

LLC, 112 So. 3d 631, 634 (Fla. 4th DCA 2013) (quoting R.J. Griffin & Co. v.

Beach Club II Homeowners Ass’n, 384 F.3d 157, 160 (4th Cir. 2004)). In the

context of arbitration, a non-signatory may use equitable estoppel to compel

arbitration where “a signatory plaintiff should not be allowed to sue to

essentially enforce its rights under a contract and, at the same time, evade

an arbitration agreement in the contract, simply by naming as defendants

parties who were not signatories to the contract.” Allscripts Healthcare Sols.,

Inc. v. Pain Clinic of Nw. Fla., Inc., 158 So. 3d 644, 646 (Fla. 3d DCA 2014).

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Thus, the non-signatory can compel arbitration and the signatory will

be equitably estopped from refusing to arbitrate (1) when the signatory’s

claims allege “substantially interdependent and concerted misconduct by

another signatory and the non-signatory,” Fla. Roads Trucking, 384 So. 3d

at 819 (cleaned up); or (2) “when the claims relate directly to the contract

and the signatory is relying on the contract to assert its claims against the

non-signatory.” Id. Significantly, this equitable estoppel analysis focuses on

the legal claims and defenses of the signatory who is being estopped, not on

the legal claims and defenses of the non-signatory trying to enforce the

estoppel. If either of these circumstances exist, the court must then

determine whether the dispute that the non-signatory to the contract seeks

to have arbitrated is included in the arbitration clause.

Here, the trial court relied on the second circumstance to grant the

motion to compel arbitration, namely “when the claims relate directly to the

contract and the signatory is relying on the contract to assert its claims

against the non-signatory.” Id.2 It reasoned that Gonzalez obtained

ownership of the vehicle from Honda and therefore the lease was sufficiently

2

The trial court found the first circumstance did not apply. Resolvion did not appeal this determination.

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implicated in Gonzalez’s claims for Gonzalez to be equitably estopped from

refusing to arbitrate his claims against Resolvion.

The circumstance whereby a party obtained ownership of property in

litigation through a contract with an arbitration clause without more, however,

“does not constitute the actual dependence on the underlying contract that

equitable estoppel requires. Instead, reliance on the contract in this context

requires that a party must actually depend on the underlying contract to

assert its claims.” Allscripts, 158 So. 3d at 647 (internal citations and

quotation marks omitted). For this reason, “the claim . . . must, at a minimum,

raise some issue the resolution of which requires reference to or construction

of some portion of the contract itself.” Id. (quoting Rolls-Royce, 960 So. 2d

at 771). For example, “[i]f the contract places the parties in a unique

relationship that creates new duties not otherwise imposed by law, then a

dispute regarding a breach of a contractually-imposed duty is one that arises

from the contract.” Seifert, 750 So. 2d at 639 (quoting Dusold v. Porta-John

Corp., 807 P.2d 526, 531 (Ariz. Ct. App. 1990)).

In Allscripts, for example, Allscripts, the defendant, marketed its

healthcare software to plaintiffs—doctors who purchased software from

subsidiaries of Allscripts. The contracts between the Allscripts subsidiaries

and the doctors contained an arbitration provision. Allscripts, 158 So. 3d at

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645. Allscripts was not a signatory to the agreements. Id. After the software

failed to support the doctors’ compliance with federal regulations, Allscripts

directly contacted the doctors to offer them a replacement upgrade that

caused the doctors to incur substantial costs. Id. at 646. The doctors sued

Allscripts claiming the upgrade was defective. Allscripts moved to compel

arbitration based on the doctors’ agreements with the subsidiaries under

which the doctors had originally obtained ownership of the software. Id.

The Court explained, “[a] plaintiff’s dependence on the contract in this

sense means more than that plaintiff would not own the product except for

the contract: ‘A simple but-for relationship does not constitute the actual

dependence on the underlying contract that equitable estoppel requires.’” Id.

at 647 (quoting Bailey v. ERG Enters., L.P., 705 F.3d 1311, 1321–22 (11th

Cir. 2013)). Accordingly, the Court held that Allscripts could not compel

arbitration through the provisions in the master agreements, noting that while

the “lawsuit would not exist but for the fact that the [d]octors purchased the

software licenses[,] . . . the allegations in the Complaint reach beyond the

master agreements to encompass actions that Allscripts took outside the

scope of the agreements[.]” Allscripts, 158 So. 3d at 647.

Gonzalez’s claims are filed against only Resolvion, not Honda. Honda

is not a party. Gonzalez asserts claims of civil theft, conversion, trespass to

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chattel, negligence, gross negligence, and unlawful removal of a vehicle

under section 715.07, Florida Statutes (2021). These claims arise from

general duties “otherwise imposed by law.” They do not depend on the lease

agreement. Accordingly, because Gonzalez’s claims against Resolvion are

not based on the provisions of the lease, Resolvion cannot avail itself of

equitable estoppel to compel arbitration under the lease agreement it never

signed. Seifert, 750 So. 2d at 640; Allscripts, 158 So. 3d at 647.

Reversed and remanded.

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